Order Management AutomationPurpose
1. Automate the real-time consolidation and synchronization of orders from in-house systems and multiple third-party delivery platforms into a unified dashboard for döner kebab restaurants.
2. Enables real-time monitoring, reduces manual entry, minimizes errors, automates order fulfillment, and provides accurate sales data.
3. Centralized automation dashboard improves operational efficiency, automates notifications, and streamlines communication between kitchen, staff, and delivery partners.
Trigger Conditions
1. New order placement in POS system (dine-in or self-service kiosk).
2. Online order received via delivery platform API.
3. Manual order input or bulk import into the order management system.
4. Order status updates (e.g., preparation, ready, on the way, delivered).
Platform Variants
1. Square
- Feature: Webhooks/API v2
- Configuration: Automate retrieval of new orders via CreateOrder webhook for real-time sync.
2. ToastPOS
- Feature: Orders API
- Configuration: Schedule polling of the Get Orders endpoint to automate dashboard updates.
3. UberEats
- Feature: Uber Eats Orders API
- Configuration: Configure webhook for order.created event to automate integration with central dashboard.
4. Deliveroo
- Feature: Deliveroo Marketplace API
- Configuration: Automate ingestion of inbound orders via Orders endpoint; map and sync status changes.
5. DoorDash
- Feature: Drive API
- Configuration: Automate new delivery order event, auto-update restaurant system through POST /order.
6. Just Eat
- Feature: Partner API
- Configuration: Set up automation for real-time order push using New Order Notification.
7. Deliverect
- Feature: Webhooks & Aggregator Integration
- Configuration: Activate automated order syncing for all connected delivery channels.
8. GloriaFood
- Feature: API v2 / Order Hook
- Configuration: Use automate webhook endpoint to push new and updated orders to dashboard.
9. Ordermark
- Feature: Omnichannel API
- Configuration: Automate connection to centralize all delivery platforms and push orders.
10. Shopify
- Feature: Orders API, Webhooks
- Configuration: Automate event for order creation and payment for instant synchronization.
11. Lightspeed
- Feature: eCom Orders Endpoint
- Configuration: Automate pulling of new order records using scheduled fetch.
12. Squirrel POS
- Feature: Connect API
- Configuration: Automate polling for POS order events to sync with the central board.
13. ChowNow
- Feature: Partner API
- Configuration: Automate fetching of new orders for seamless display on single dashboard.
14. Menulog
- Feature: Partner API
- Configuration: Automate order updates, automate status push to in-house system.
15. Zapier
- Feature: Webhooks, Multi-Service Automation
- Configuration: Automate triggers for each new order/event from any delivery partners.
16. Integromat (Make)
- Feature: HTTP Module
- Configuration: Automate pulling and posting of order data into central dashboard.
17. Oracle Micros
- Feature: Simphony API
- Configuration: Automate posting of POS orders for unified order management.
18. Upserve
- Feature: API v2 Orders
- Configuration: Automate order creation and status monitoring.
19. Revel Systems
- Feature: Orders API
- Configuration: Automate the transfer of sales data for all order sources.
20. Otter
- Feature: Aggregator Integration API
- Configuration: Automate combined order stream syncing with in-house dashboard.
Benefits
1. Automates reduction in manual order entry, minimizing costly human errors.
2. Automatedly provides unified real-time order visibility for staff and managers.
3. Automates dispatching and order fulfillment, optimizing kitchen and delivery workflows.
4. Enables automated reporting and analytics for data-driven decision-making.
5. Automates status notifications to customers, improving service and transparency.
6. Streamlines order tracking by automating all channels into one manageable system.