Order Management & Customer ExperiencePURPOSE
1.2. Automator improves accuracy, reduces manual labor, and ensures quick, automated communication between ordering platform and kitchen staff.
1.3. Allow for seamless integration with POS, notification systems, and kitchen display screens for automating operational flow.
1.4. Enables automated status updates for customers, automatedly reducing wait times and optimizing service.
TRIGGER CONDITIONS
2.2. Automating actions when payment confirmed or order status changes (e.g., paid, cancelled, refunded) online.
2.3. Automatedly triggered by scheduled order acceptance times or kitchen workload thresholds.
2.4. Trigger based on custom automator business logic or API event webhook.
PLATFORM VARIANTS
• POS API: Automate new order creation and automated kitchen routing via Configure Orders API & Webhooks.
3.2. Toast POS
• Order API: Automates ingestion and display of orders on kitchen dashboards through Orders API endpoint.
3.3. Shopify
• Admin Orders API: Automate pulling order data, automating routing to kitchen using API triggers for ‘order creation’.
3.4. ChowNow
• Webhook Endpoint: Automator sends webhooks on new orders to automate kitchen notification system.
3.5. GloriaFood
• API: Set up automated fetch orders endpoint and automate send-to-kitchen printout.
3.6. Uber Eats
• Order Webhook: Automates real-time ingestion of incoming orders for automated kitchen display.
3.7. DoorDash
• Store Webhook API: Automator pulls order events, automating routing to kitchen display.
3.8. Grubhub
• Restaurant API: Use ‘orders’ endpoint, automate push orders directly to kitchen POS or screen.
3.9. Zapier
• Webhook Trigger: Automates cross-platform order collection and pushes directly to kitchen printer/screen.
3.10. Microsoft Power Automate
• HTTP Webhook Trigger: Automatedly receive order updates, automated routing to a connected kitchen system.
3.11. Google Sheets
• App Script/API: Automate capturing new rows with order details, automator sends automated email to kitchen staff.
3.12. Twilio
• SMS/WhatsApp API: Automates sending order alerts to kitchen staff mobile numbers or WhatsApp.
3.13. SendGrid
• Transactional Mail API: Automator emails detailed automated order tickets to kitchen printers.
3.14. Slack
• Incoming Webhook: Automatedly route new order notification to kitchen Slack channel.
3.15. Microsoft Teams
• Incoming Webhook: Automate posting order alerts into dedicated kitchen Teams channel.
3.16. Fresh KDS
• KDS API: Automator route orders from POS or online system for automated kitchen display and tracking.
3.17. Epson ePOS Printer
• ePOS-Print API: Automatedly print order receipts sent from a cloud-based order system.
3.18. Square KDS
• API: Sync online order events for automated kitchen queue display.
3.19. Mailgun
• Emails API: Automate order ticket dispatch to kitchen printers as emails with attached PDFs.
3.20. Zapier PrintNode
• PrintNode Connector: Automating direct printing of online order tickets to kitchen printers.
3.21. Reduxio
• Data Streams API: Automator forwards orders data streams automatedly for real-time routing to kitchen monitors.
3.22. Pusher
• Channels API: Automates real-time push of order tickets to browser-based kitchen displays or tablets.
3.23. Firebase
• Realtime Database Trigger: Automator listens for new order documents, automatedly triggers kitchen alert and display instance.
BENEFITS
4.2. Accelerates order-to-kitchen routing, automator increases kitchen throughput.
4.3. Enables real-time, automated status visibility for staff and customers.
4.4. Automates multi-platform order intake, unified kitchen processing.
4.5. Increases customer satisfaction by automatedly minimizing order delays.
4.6. Cuts down staff workload and operational overhead through end-to-end automation.