Automatic update of menu availability across platforms

Purpose

1. Automate real-time updates of menu item availability across online order platforms, delivery services, and POS systems for a Pho restaurant; ensures accurate, instant information to avoid customer disappointment and operational inefficiencies.

2. Relieves staff from manual updates, automating synchronization to maintain consistency and maximize sales opportunities by minimizing unavailable order attempts.

3. Streamlines kitchen-to-platform communication, automating reduction of out-of-stock order issues, miscommunications, and time delays.

Trigger Conditions

1. Menu item marked as "sold out" in POS or inventory system.

2. New menu item added or existing menu item updated in back-end inventory.

3. Scheduled inventory checks yield availability status changes.

4. Manual override by store manager to automate forced status update.

Platform Variants

1. Square POS

• API Endpoint: Items API, automate PATCH to /v2/catalog/object for menu status.
  

2. Toast Tab

• Integration: Menu API, automate availability sync on item update event.
  

3. DoorDash

• API: Store Menu API, automate PUT /v1/menus to sync menu status across DoorDash listings.
  

4. Uber Eats

• API: Menu API, automate PATCH /v1/eats/stores/{store_id}/menus to reflect live availability changes.
  

5. Grubhub

• Function: Vendor API, automate POST /updateInventory endpoint for out-of-stock automated sync.
  

6. ChowNow

• API: Partner Menu API, automate POST /api/v2/menu/item-status updates on item stock changes.
  

7. Shopify

• Function: Product Inventory API, automate PATCH /admin/api/2023-04/products.json for menu items.
  

8. WooCommerce

• Setting: REST API, automate PUT /wp-json/wc/v3/products/{id} to sync menu availability.
  

9. GloriaFood

• Integration: Menu API, automate automatic changeStatus on menu item stock event.
  

10. Wix Restaurants

• Feature: API update to menu availability, automate PUT /v1/restaurants/{id}/menu-items.
  

11. Resy

• API: Restaurant API, automate PATCH /v1/restaurants/{id}/inventory for special menus.
  

12. SevenRooms

• Setting: Menu Management API, automate status update on unavailability event.
  

13. OpenTable

• Feature: Menu API, automate POST /api/v2/menuItems/updateAvailability for menu updates.
  

14. Google My Business

• API: Business Listings API, automate PATCH to update menu attributes.
  

15. Yelp

• Integration: Business Update API, automate PATCH /v3/businesses/{id} on menu restrictions.
  

16. FreshKDS

• API: Menu Item API, automate automatic PATCH on kitchen-driven out-of-stock changes.
  

17. Upserve

• Setting: Inventory API, automate PUT updates reflecting menu items in/out of stock.
  

18. BentoBox

• API: Menu Management endpoint, automate PATCH /menu-items/{id} on change detected.
  

19. Clover

• Function: Inventory API, automate POST /v3/merchants/{mId}/items/{itemId}/stockType.
  

20. Zuppler

• Integration: Menu API, automate updateStatus call for each item reflecting current availability.
  

Benefits

1. Automates accurate menu info on every platform, reducing customer complaints and cancellations.

2. Automator updates relieve staff, lowering errors and freeing them for core service roles.

3. Automated menu updates boost customer trust, resulting in higher conversion rates for online orders.

4. Automation saves time and drives operational efficiency, enabling scalable omnichannel restaurant management.

5. Minimizes revenue loss from unavailable orders, automating up-to-date presence on all digital channels.