Integration with shipping carriers for real-time tracking

Purpose

1.1. Automate end-to-end integration between retail order management systems and multiple shipping carriers for real-time package tracking.
1.2. Automatedly update order status, push tracking info to customers, and notify staff about delivery exceptions or delays.
1.3. Ensure automatable communication between storefronts (online/offline POS), warehouses, and last-mile carriers, automating manual lookup, data entry, and customer service queries.

Trigger Conditions

2.1. Automated trigger fires when a shipping label is generated or tracking number is assigned to an order.
2.2. Automation initiates on order status change to “Fulfilled,” “Shipped,” or “Out for Delivery.”
2.3. Shipping carrier webhook delivers updated tracking events—processing, in transit, delivered, or exception statuses—automatically syncing to business platforms.

Platform Variants

3.1. Shopify
• Feature/Setting: Use “Order Fulfillment Webhooks” with CarrierService API for automated tracking updates.
• Sample: Configure webhook to POST data to connected automator on order shipment.

3.2. ShipStation
• Feature/Setting: “Webhook Notifications” and “Tracking API.”
• Sample: Enable Shipment Notifications and push tracking events to order management system automatically.

3.3. EasyPost
• Feature/Setting: “Tracking API.”
• Sample: Automate fetching of live tracking data via /trackers endpoint with auto-refresh on carrier status.

3.4. FedEx
• Feature/Setting: “FedEx Tracking API.”
• Sample: Integrate TrackByTrackingNumber API endpoint to fetch real-time shipment updates for ecommerce automation.

3.5. UPS
• Feature/Setting: “Tracking API.”
• Sample: Automate call to /track endpoint based on tracking numbers in orders.

3.6. USPS
• Feature/Setting: “USPS Web Tools API—Track & Confirm.”
• Sample: Set up call to TrackV2 API for automated status retrieval.

3.7. DHL Express
• Feature/Setting: “DHL Shipment Tracking API.”
• Sample: Automator triggers API call on shipment creation for continuous delivery status monitoring.

3.8. AfterShip
• Feature/Setting: “AfterShip Tracking API.”
• Sample: Automate webhook creation to sync tracking events to store database.

3.9. WooCommerce
• Feature/Setting: “Order Status Hook” with integrated shipping plugin APIs.
• Sample: Automate tracking updates and customer notifications via plugin configuration.

3.10. Magento
• Feature/Setting: “Sales Order Shipment API.”
• Sample: Use automated endpoints to send and retrieve tracking numbers, updating order records and notifications.

3.11. Oracle NetSuite
• Feature/Setting: “SuiteTalk Web Services API (Tracking Numbers).”
• Sample: Automate push of tracking info to CRM and customer portals on shipment finalization.

3.12. SAP Commerce Cloud
• Feature/Setting: “Consignment Process Events.”
• Sample: Automate triggers when consignment status is updated with real-time carrier events.

3.13. Zoho Inventory
• Feature/Setting: “Shipment Tracking API.”
• Sample: Automate tracking code retrieval and push status to customers.

3.14. Linnworks
• Feature/Setting: “Tracking Code Webhook.”
• Sample: Automate sync with carrier feeds for real-time tracking info.

3.15. ParcelPerform
• Feature/Setting: “Tracking Webhook.”
• Sample: Automate pull of status changes and exception alerts to be forwarded internally.

3.16. Brightpearl
• Feature/Setting: “Sales Order Shipments: TrackShip Integration.”
• Sample: Automate event-based tracking data push to customer communication platform.

3.17. ShippyPro
• Feature/Setting: “Tracking API.”
• Sample: Automatedly fetch status from over 160 carriers via /track endpoint.

3.18. Metapack
• Feature/Setting: “Delivery Tracking API.”
• Sample: Automate order-tracking status pull and update in central dashboard.

3.19. Sendcloud
• Feature/Setting: “Shipping API.”
• Sample: Automate triggers for live tracking integration with eCommerce store.

3.20. Microsoft Power Automate
• Feature/Setting: “HTTP Request to API.”
• Sample: Automation flow calls shipping carrier API on order status update.

3.21. Google Cloud Functions
• Feature/Setting: “Automated HTTPS Trigger.”
• Sample: Automated function fetches parcel updates from shipping API and syncs with ERP.

3.22. Zapier
• Feature/Setting: “Webhooks by Zapier.”
• Sample: Automate pull/push of tracking data between e-commerce, shipping, CRM, and email platforms.

Benefits

4.1. Automates manual effort in order tracking, reducing human error and operation time.
4.2. Automating customer notifications minimizes “where is my order” queries, improving support efficiency.
4.3. Automated exceptions management enables proactive communication about delays or issues.
4.4. Automation supports scalable handling of increased shipping volume during sales or seasonal peaks.
4.5. Automating real-time insight into shipping status boosts transparency and customer trust for baby store operations.