Automated order receipt from online platforms

Purpose

1.1. Automate the end-to-end process of receiving order data from diverse online food delivery and reservation platforms into the restaurant’s internal POS or order system.
1.2. Automates collection, parsing, and input of order details—items, modifiers, customer info, delivery/pickup specifics—for precise real-time kitchen preparation and fulfillment.
1.3. Enables centralized dashboard views, minimizes manual entry, reduces order errors, and enhances operational speed for Canadian cuisine restaurants.
1.4. Supports automatedly updating staff and kitchen terminals, inventory counts, and order queue management.

Trigger Conditions

2.1. Receipt of a new online order from an external food delivery service (e.g., Uber Eats, DoorDash, SkipTheDishes).
2.2. Incoming webhooks or push notifications from e-commerce, online forms, or order portals.
2.3. Polling APIs or RSS feeds for new transactions or reservation triggers.

Platform Variants

3.1. Uber Eats
• Feature/Setting: Orders API — automate new order polling via /v1/eats/orders endpoint; sample: register webhook, parse JSON payload.
3.2. DoorDash
• Feature/Setting: Drive API — automate incoming order webhooks configuration with payload signature verification.
3.3. SkipTheDishes
• Feature/Setting: Partner API — automate order pull with scheduled GET requests to /orders/new endpoint.
3.4. Grubhub
• Feature/Setting: Orders Webhooks — automate webhook listener for order.placed event.
3.5. ChowNow
• Feature/Setting: Merchant API — automate GET /orders/new polling and POST acknowledgement on receipt.
3.6. Foodora
• Feature/Setting: Order Notification API — automate endpoint for order events; parse order data for POS integration.
3.7. Square Online
• Feature/Setting: Orders API — automate subscription to order.created via webhook registration.
3.8. Shopify
• Feature/Setting: Order Webhooks (Admin API) — automate webhook capture for orders/create and orders/paid.
3.9. WooCommerce
• Feature/Setting: Webhooks — automate new_order topic webhook and use REST API v3 for order details.
3.10. Toast POS
• Feature/Setting: Orders API — automate polling for recent orders using v2/orders endpoint.
3.11. OpenTable
• Feature/Setting: Webhooks — automate reservation/booking webhook listener for scheduled pickups.
3.12. TouchBistro
• Feature/Setting: Cloud API — automate GET endpoint for online order ingestion; map to local POS.
3.13. Lightspeed Restaurant
• Feature/Setting: eCom API — automate order.created webhook for immediate integration.
3.14. Ordermark
• Feature/Setting: Orders API — automate POST new orders endpoint parsing for aggregation.
3.15. Chowly
• Feature/Setting: Partner Integration API — automate order.new handler registration.
3.16. Wix Restaurants
• Feature/Setting: Webhook for new orders — automate endpoint for JSON payloads from frontend app.
3.17. Menulog
• Feature/Setting: API order notifications — automate GET request polling and POST webhook confirmation.
3.18. GloriaFood
• Feature/Setting: Webhook for new online orders — automate capture, transform, and route to kitchen.
3.19. Oracle MICROS Simphony
• Feature/Setting: Transaction Services API — automate POST /orders interface.
3.20. Zomato Order
• Feature/Setting: Partner API — automate polling for new order resources, parse contents.
3.21. Clover
• Feature/Setting: Order API — automate webhook registration for event=ORDER_CREATED.
3.22. Restaurant365
• Feature/Setting: Marketplace API — automate configuration for order.received event endpoint.

Benefits

4.1. Automates manual data entry; accelerates order processing for Canadian cuisine establishments.
4.2. Reduces human error and ensures real-time automated tracking of all online and mobile orders.
4.3. Automator-driven workflow enables faster kitchen prep and fulfillment communication.
4.4. Consolidates multi-platform order streams with automation for holistic management and reporting.
4.5. Supports automatable notifications to staff, stock updates, and analysis for continuous improvement.