Integration of e-commerce platform with ERP

Purpose

1.1. Automate real-time synchronization of orders, inventory, and customer data between e-commerce storefronts and ERP systems.
1.2. Enable seamless management of bulk and retail orders, invoicing, shipments, and returns for wholesale aerated drink suppliers.
1.3. Reduce manual data entry, eliminate errors, and accelerate order-to-cash cycles with event-driven integration.
1.4. Provide up-to-date stock visibility to sales teams and resellers, ensuring efficient inventory replenishment and customer satisfaction.
1.5. Enable centralized reporting on sales, fulfillment, and customer activity with data consolidation across systems.

Trigger Conditions

2.1. New order placed or modified on e-commerce platform (e.g., WooCommerce, Shopify).
2.2. Change in product stock, pricing, or status within ERP or product information manager.
2.3. Generation of invoice, shipping notification, or customer update entry in ERP.
2.4. Receipt of payment, fulfillment action, or refund process event.
2.5. Scheduled batch jobs to synchronize legacy databases every N hours.

Platform Variants

3.1. Shopify
• API: Admin REST API / Orders endpoint — configure webhook to post new/updated order JSON to endpoint.
3.2. Magento
• Feature: Order Webhook — enable order event webhooks; map payload to ERP API.
3.3. WooCommerce
• REST API: Events for order.created, order.updated — set callback URLs to post order data.
3.4. BigCommerce
• API: Order Status Webhooks — push event payloads on status change to integration bridge.
3.5. Salesforce Commerce Cloud
• Hook: Trigger Data Export API on order placement; connect with ERP input API.
3.6. NetSuite
• SuiteTalk: Create/Update SalesOrder SOAP API — parse order JSON and populate fields.
3.7. SAP Business One
• Service Layer: Orders Entity — use POST to create SO, PATCH for updates from e-commerce stream.
3.8. Microsoft Dynamics 365 (Business Central)
• API: SalesOrder endpoint — send order data; fetch for fulfillment status sync.
3.9. Oracle NetSuite
• Endpoint: RESTlet — configure to accept new order data and trigger sales workflow.
3.10. Zoho Inventory
• API: SalesOrders endpoint — POST order objects; fetch stock information for sync.
3.11. Odoo
• Webhook: XMLRPC/JSONRPC — receive push from e-commerce and create sale.order model.
3.12. QuickBooks Online
• Endpoint: SalesReceipt API — insert sales after successful e-commerce transaction.
3.13. SAP S/4HANA
• Integration Flow: API_BUSINESS_PARTNER/SalesOrder — map e-commerce customer/order to BAPI_OBJ.
3.14. FreshBooks
• Feature: Create Invoice API — generate invoices from synchronized ERP orders.
3.15. Xero
• OAuth API: Sales endpoint — push order data for invoicing on order confirmation.
3.16. PrestaShop
• Webservice API: orders endpoint — GET/POST orders; synchronize to ERP as per event.
3.17. Lightspeed Retail
• API: Orders POST/PUT — push purchase info; update as shipping events occur.
3.18. Acumatica
• Contract-based API: SalesOrder endpoint — automate order flow from e-commerce.
3.19. Infor CloudSuite
• REST API: Orders resource — submit order objects on new e-commerce activity.
3.20. EPICOR ERP
• REST API: SalesOrders — configure for push of e-commerce transactions.

Benefits

4.1. Single source of truth for orders and inventory, avoiding duplications and errors.
4.2. Accelerated order fulfillment with instant updates across channels.
4.3. Automatic invoice, dispatch, and status notifications to customers and internal teams.
4.4. Reduced operational costs with hands-free automation of repetitive tasks.
4.5. Enhanced analytics from unified data, improving forecasting and supply chain decisions.
4.6. Better customer experience with real-time order progress and stock visibility.
4.7. Scalable integration as order volumes increase, supporting business growth.