Alert for large or special orders to kitchen and management

Purpose

1.1. Real-time notification for kitchen and management about large/special seafood orders.
1.2. Ensures correct resource allocation, timely preparation, and heightened quality control for specialty angler fish dishes.
1.3. Reduces missed orders, assists in staff coordination, and handles customer-specific requirements (allergies, custom requests).

Trigger Conditions

2.1. Order includes angler fish or specialty seafood above preset quantity or price threshold.
2.2. Order notes contain keywords: “allergy,” “VIP,” “custom,” “urgent,” or staff tags as ‘special’.
2.3. Online, POS, or third-party platform order submissions detected matching filters.

Platform Variants

3.1. Twilio (SMS/WhatsApp)
• Feature: Programmable Messaging API.
• Configure: Use inbound webhook; trigger message to kitchen/management phone on matching order.

3.2. SendGrid
• Feature: Email API.
• Configure: Automated email alert sent to chef, manager, or group alias based on filter.

3.3. Slack
• Feature: Incoming Webhooks.
• Configure: Post message to #kitchen-alerts or #management channels upon trigger event.

3.4. Microsoft Teams
• Feature: Channel Webhooks.
• Configure: Push formatted alert to designated team’s order management channel.

3.5. PagerDuty
• Feature: Events API.
• Configure: Trigger incident to culinary/shift lead for high-value or sensitive orders.

3.6. Discord
• Feature: Webhook integration.
• Configure: Send alert to specific chef/manager group chat upon new matching order.

3.7. Zendesk
• Feature: Ticket Creation API.
• Configure: Create urgent ticket and assign to the kitchen supervisor for review/action.

3.8. Asana
• Feature: Task API.
• Configure: Add order handling task to kitchen prep board when large/special order is placed.

3.9. Trello
• Feature: Card API.
• Configure: Auto-create card in “Urgent Orders” list with order details attached.

3.10. Google Chat
• Feature: Chat Webhook.
• Configure: Push order alert message to dedicated chat room of kitchen staff.

3.11. Jira
• Feature: Issue Create API.
• Configure: Log an issue tagged “Large Order” for tracking and audit if above threshold.

3.12. Salesforce
• Feature: Flow Builder/API Triggers.
• Configure: Register order as “Special Case” and notify customer success/ops team.

3.13. Intercom
• Feature: Inbox/API.
• Configure: Auto-create conversation so floor manager receives notification in real time.

3.14. Monday.com
• Feature: Item Creation API.
• Configure: Generate entry in “Special Orders Board” with all relevant data.

3.15. Freshdesk
• Feature: Ticket API.
• Configure: Create high-priority support ticket for kitchen head.

3.16. Airtable
• Feature: Automations.
• Configure: Auto-log and flag in “Order Log” base, send email notification using built-in actions.

3.17. Mailgun
• Feature: Email Sending API.
• Configure: Custom crafted email to seafood chef or procurement head.

3.18. RingCentral
• Feature: SMS/Glip Messaging API.
• Configure: SMS or team message delivered to staff on shift.

3.19. Notion
• Feature: Database API.
• Configure: Insert “Urgent Order” page and mention chef/manager in notes.

3.20. HubSpot
• Feature: Workflow Automation.
• Configure: Trigger internal notification task for specialty seafood orders.

Benefits

4.1. Immediate alert reduces the risk of delayed or mishandled specialty orders.
4.2. Ensures consistent communication across kitchen and management.
4.3. Streamlines workflow and resource planning for high-value seafood orders.
4.4. Enables audit trail for special requests and compliance with customer demands.
4.5. Supports seamless handover across shifts and departments for specialty seafood excellence.