Integration of POS data with order tracking system

Purpose

1.1 Synchronize transaction data from restaurant POS systems directly with order tracking platforms for real-time visibility into orders, fulfillment, and customer updates, reducing manual entry, minimizing errors, and enabling streamlined kitchen and front-of-house coordination.
1.2 Automate update flows for kitchen staff, front-of-house, delivery, and customer notifications when an order is placed, modified, or fulfilled via the POS.
1.3 Centralize all order and status information for analytics and operational optimization, enabling staff to track in-progress, completed, and historical orders across channels.

Trigger Conditions

2.1 New order creation in POS system.
2.2 Order status change (e.g., processing, cooking, ready, delivered, canceled).
2.3 Modification or cancellation of an existing order in POS.
2.4 Scheduled batch sync for reconciled sales/orders.

Platform Variants

3.1 Square POS
• Feature/Setting: Use Square Orders API (Webhook). Configure webhook on ‘Order.created’ and ‘Order.updated’ events to push data to order tracker.

3.2 Lightspeed Restaurant
• Feature/Setting: Orders Endpoint in Lightspeed API. Configure polling or webhook subscription on new/updated orders, forwarding changes to tracking system.

3.3 Toast POS
• Feature/Setting: Toast API “Orders Webhooks.” Subscribe to “orderStatusUpdated” and “newOrder” webhooks to relay updates.

3.4 Revel Systems
• Feature/Setting: Use “Order Notification API” to transmit real-time order info to order tracking via HTTP POST or sockets trigger.

3.5 Shopify POS
• Feature/Setting: Order Webhook Events. Subscribe to “orders/create” and “orders/updated” to capture relevant order flow states.

3.6 Clover
• Feature/Setting: Clover Orders API with Webhooks enabled on “order.created”/“order.updated” for data synchronization.

3.7 Upserve POS
• Feature/Setting: Upserve API “Order Export” endpoint. Configure scheduled or real-time POST to tracking app.

3.8 TouchBistro
• Feature/Setting: TouchBistro API with “Order Detail Export.” Enable automated pulls or webhook relay.

3.9 Aloha POS
• Feature/Setting: NCR Aloha Connect API with “Order Monitoring” configuration, enabling push to tracking endpoint.

3.10 Vend (now Lightspeed Retail)
• Feature/Setting: Vend API “Sales Webhook.” Register URL for “sale.created” and “sale.updated.”

3.11 Oracle MICROS
• Feature/Setting: API interface for “Order Event Push,” set up for outgoing POSTs on any status change.

3.12 Olo
• Feature/Setting: Olo “Order Webhooks.” Integrate via “orderStatusChange” events to notify tracking services.

3.13 POSist
• Feature/Setting: REST API ‘GetOrderStatus’ and webhook integration for real-time flow to order management.

3.14 Lavu
• Feature/Setting: Lavu API “Order Webhooks.” Register callbacks for every order status trigger.

3.15 Sapaad
• Feature/Setting: Sapaad API with “SalesPush” — setup HTTP push on each new/changed order.

3.16 SquareSpace Commerce
• Feature/Setting: Order Notification Webhooks, activate on creation/update hooks.

3.17 Restaurant365
• Feature/Setting: API connection for “Order Transactions,” configure outbound JSON/XML.

3.18 Squirrel POS
• Feature/Setting: Squirrel Integration API — Order Endpoint; enable polling or webhooks.

3.19 Bindo POS
• Feature/Setting: Bindo Push API; configure triggers for new/updated/voided order objects.

3.20 eZee BurrP!
• Feature/Setting: eZee API “Order Status” webhook. Register receiver for order flow events.

Benefits

4.1 Eliminate double data entry and reduce order errors during handoff between POS and backend.
4.2 Provide kitchen and staff with real-time and accurate order progress for operational efficiency.
4.3 Enable customers to receive instant status updates and notifications.
4.4 Facilitate order analytics and reporting for better inventory, staffing, and menu planning.
4.5 Support scalable integration regardless of POS provider; flexibly add or switch platforms without major disruption.