Kitchen ticket printing based on incoming orders

Purpose

1. Streamline order processing by instantly generating kitchen tickets for each incoming customer order.

2. Eliminate manual transcription errors and reduce delays in relaying orders to kitchen staff.

3. Integrate with point-of-sale (POS), online ordering, and mobile app channels for seamless kitchen workflow.

4. Support specialty seafood requests, allergy notes, and preparation customizations directly from order data.

5. Enhance kitchen efficiency, ticket routing by section (e.g., grill, fry, raw bar), and improve order tracking.

Trigger Conditions

1. Receipt of a new order via POS, online platform, or mobile app.

2. Update to an existing open ticket (e.g., modification or priority change).

3. Payment confirmation linked to an order (optional).

4. Explicit "send to kitchen" command actioned by staff.

Platform Variants

1. Square POS

• Feature/Setting: "Order Webhook" — configure endpoint to forward orders in real time for ticket creation.
  

2. Shopify

• Feature/Setting: "Order Creation" API webhook; set to deliver order JSON to ticket endpoint.
  

3. Toast POS

• Feature/Setting: "Real-time Orders API" — enable webhook on new order event for ticket conversion.
  

4. Clover

• Feature/Setting: "Order Webhook" in developer portal; configure event listener for creation events.
  

5. Lightspeed

• Feature/Setting: "POS API - Order Events"; subscribe and direct events to ticket logic.
  

6. Revel Systems

• Feature/Setting: "Order Sync API"; set up outbound webhook on order submission.
  

7. Wix Restaurants

• Feature/Setting: "Automation Rule" to pass order details via HTTP post on new order.
  

8. GloriaFood

• Feature/Setting: "Incoming Orders Webhook"; forward order payload to ticket workflow.
  

9. ChowNow

• Feature/Setting: "Order Notification API"; enable API key and endpoint for order feed.
  

10. Uber Eats

• Feature/Setting: "Eats API" with "Order Received" event callback.
  

11. Deliveroo

• Feature/Setting: "Order Webhook"; set URL for notifications on new orders.
  

12. Grubhub

• Feature/Setting: "Enterprise Order Feed API" — configure polling or push endpoint.
  

13. DoorDash

• Feature/Setting: "Order Webhook Listener" for new or updated orders.
  

14. Square Online

• Feature/Setting: "Order Notification Webhook"; endpoint receives each order JSON.
  

15. Slack

• Feature/Setting: Incoming Webhook — post formatted kitchen ticket to channel on order received.
  

16. Google Cloud Print (legacy/local)

• Feature/Setting: Configure local printer endpoint to receive and print PDF ticket output.
  

17. Epson ePOS

• Feature/Setting: Enable ePOS device to accept HTTP/print job from automation.
  

18. Star Micronics CloudPRNT

• Feature/Setting: Register printer; send ticket via CloudPRNT REST API call.
  

19. Twilio

• Feature/Setting: SMS API — send ticket alert or update as SMS to kitchen phones if needed.
  

20. Microsoft Teams

• Feature/Setting: Incoming Webhook; push ticket notification to kitchen-specific channel.
  

21. SendGrid

• Feature/Setting: Transactional Email API — send ticket summary to kitchen or backup email.
  

22. Zapier

• Feature/Setting: Trigger — "New Order"; Action — "Printer Output" or "Webhook".
  

23. PrintNode

• Feature/Setting: Send print job API call to local ticket printer on trigger.
  

24. KDS (Kitchen Display System) like Fresh KDS

• Feature/Setting: "Order API"; route to specific kitchen display stations.
  

Benefits

1. Instant and accurate transmission of all order data to kitchen prep staff.

2. Reduces lost or illegible orders; improves traceability and audit trail.

3. Supports split routing per food section, allergy or customization highlights.

4. Flexible output to paper, screen, SMS, or email for redundancy and visibility.

5. Enhances staff focus, delivery speed, and customer satisfaction via structured workflow.