Purpose
1.2 Enable real-time synchronization and automated tracking of customer orders from multiple platforms (POS, delivery apps, web forms).
1.3 Centralize notifications, automate preparation updates, and automate order progress visibility for all staff roles.
1.4 Reduce manual entry, automate error handling, and expedite service for dine-in, takeout, and delivery.
1.5 Automate cross-channel analytics and revenue tracking, consolidating data for optimized business decisions.
Trigger Conditions
2.2 Status update (e.g., payment confirmed, order received, order completed) from any connected ordering system.
2.3 Automated menu updates or changes in inventory/availability reflected across all platforms.
2.4 Automated webhook or API call notification from integrated channels.
Platform Variants
• Feature/Setting: Orders API — Configure webhook to automate push of new orders to central dashboard.
3.2 Toast POS
• Feature/Setting: Toast API — Activate automated order stream integration for immediate dashboard updates.
3.3 Oracle MICROS
• Feature/Setting: Simphony API — Automate extraction and synchronization of live order data.
3.4 Uber Eats
• Feature/Setting: Uber Eats Orders API — Automate polling of new orders, automate delivery status updates.
3.5 Grubhub
• Feature/Setting: Grubhub for Restaurants API — Automate auto-sync of order data upon creation.
3.6 DoorDash
• Feature/Setting: DoorDash Drive API — Enable automated incoming order webhook to central dashboard.
3.7 Zomato
• Feature/Setting: Zomato Partner API — Configure for automated order retrieval in real-time.
3.8 GloriaFood
• Feature/Setting: Orders API — Automate order forwarding to unified view.
3.9 Deliverect
• Feature/Setting: Channel Integration — Use automated connect for POS and delivery platforms.
3.10 ChowNow
• Feature/Setting: Orders API — Automate ingestion of digital orders into order management system.
3.11 Shopify
• Feature/Setting: Storefront API — Automate web-based order data sync to main dashboard.
3.12 WooCommerce
• Feature/Setting: Webhooks for Orders — Set up webhook for automated order updates.
3.13 Wix Restaurants
• Feature/Setting: Wix Orders API — Automate new order notifications and status changes.
3.14 Square Online
• Feature/Setting: Online Orders API — Automate online-to-dashboard syncing.
3.15 Clover
• Feature/Setting: Clover Orders API — Remodel automation for integrating POS and third-party delivery.
3.16 Slack
• Feature/Setting: Incoming Webhooks — Automate alert to operations team on new or urgent orders.
3.17 Google Sheets
• Feature/Setting: Sheets API — Automate log of all order activity for audits and reporting.
3.18 Zapier
• Feature/Setting: Multi-step Zaps — Automate cross-platform event orchestration.
3.19 Trello
• Feature/Setting: Trello API — Automate order cards or task generation for kitchen and delivery staff.
3.20 Microsoft Teams
• Feature/Setting: Connector API — Enable automated team-wide notifications on order milestones.
3.21 Mailgun
• Feature/Setting: Automated Receipts — Send automated email confirmations for every order processed through the dashboard.
3.22 Google Cloud Functions
• Feature/Setting: Event-driven automation — Customize automation for complex order event handling.
3.23 Twilio SMS
• Feature/Setting: SMS API — Automate customer and kitchen order alerts via SMS.
3.24 SendGrid
• Feature/Setting: Transactional Email API — Set configuration for automated order status emailed to customers.
3.25 Salesforce
• Feature/Setting: API Integration — Automate customer and order data sync for CRM insights.
Benefits
4.2 Automate data entry, minimize errors, and free up staff with automated notifications and task assignments.
4.3 Enable automated response and acknowledgment, automating communication to both kitchen and customers.
4.4 Improve real-time visibility and customer satisfaction through dashboard automation.
4.5 Centralize analytics by automating reporting, empowering management with rapid decision-making data.
4.6 Enhance operational efficiency through automating repetitive, manual, and cross-system processes.