Automatic syncing of online and in-house orders

Purpose

1.1. Automate seamless, bi-directional data transfer for orders between online delivery platforms (e.g., Uber Eats, DoorDash) and in-house POS/ERP systems.
1.2. Enable restaurants specializing in Kofta to achieve real-time, automated syncing, consolidating incoming and outgoing orders into a unified order management interface.
1.3. Implement automators to reduce errors due to manual entry, accelerate fulfillment, automate updating of stock in sync with order flow, and enhance customer communication throughout the order lifecycle.
1.4. Automate reconciliation of online and in-person transactions with inventory and accounting automation.

Trigger Conditions

2.1. New online order placed on third-party platform (event trigger or webhook).
2.2. New in-house POS order recorded (API push or database trigger).
2.3. Status change (e.g., "Order Ready", "Order Delivered", "Order Cancelled") on online or in-house systems.
2.4. Periodic/batch automated syncing schedule (e.g., every 5 minutes for reconciliation).

Platform Variants

3.1. Shopify
• Function: Orders API (order/create, order/updated endpoints for webhooks).
• Automate: Sync each order event to in-house ERP using API integration.
3.2. Square POS
• Feature: Orders Webhook and Orders API.
• Automate: Trigger workflow on new orders or order updates for inventory management.
3.3. Toast POS
• API: Orders API (v2/orders).
• Automates: Fetch new/updated orders and push daily sync to accounting.
3.4. Uber Eats
• API: Uber Eats Business API (Order Webhooks endpoint).
• Automator: Ingest external order into central order processing dashboard automatically.
3.5. DoorDash
• Feature: DoorDash Developer API (Order Created Webhook).
• Automate: Capture each new DoorDash order and sync to internal kitchen display.
3.6. Grubhub
• Setting: Grubhub Direct API (Get Orders endpoint, webhooks).
• Mechanism: Automate integration to notify in-house POS upon new order receipt.
3.7. GloriaFood
• API: Order Notification Webhook.
• Automates: Automated consumable stock deduction on online order receipt.
3.8. Revel Systems
• Feature: Revel API (Orders resource).
• Automation: Auto-update in-app order status as kitchen completes preparation.
3.9. Lightspeed POS
• API: Retail/POS API (orders.get, webhooks).
• Configure: Schedule periodic automated sync with inventory database.
3.10. Clover
• Feature: Rest API Order Endpoint.
• Automate: Immediate order notification and ticket printing.
3.11. WooCommerce
• API: Orders Webhook, REST API (/orders endpoint).
• Automator: Route new delivery/pickup orders to counter point automatically.
3.12. Upserve (Breadcrumb)
• API: POS API (Order Events Webhook).
• Feature: Automatedly log all external orders into archive for daily reporting.
3.13. Square Online
• Webhook: Online Store Order Created notification.
• Automate: Match online and in-house pickup orders immediately.
3.14. Zomato Order API
• Feature: Notification/Order Details endpoint.
• Automation: Update kitchen screens as soon as order hits Zomato dashboard.
3.15. Postmates
• API: Order Events Webhooks.
• Automate: Insert new Postmates orders directly into QSR process.
3.16. ChowNow
• Feature: API Push Order Notifications.
• Automate: Stock level checks upon each automated order sync.
3.17. Olo
• API: Order Webhooks and Integration API.
• Automate: Merge Olo order feed into POS queue.
3.18. Deliveroo
• API: Webhook for New Orders.
• Automation: Assign orders automatically to nearest kitchen station.
3.19. Square API
• Function: batch/orderSync endpoint for reconciling online and in-person sales.
• Automate: Daily sync for report generation and stock update.
3.20. Stripe
• API: Payment Intent Webhooks with MetaData for Orders.
• Automator: Auto-match payments with order reference for automated accounting.
3.21. Oracle Micros
• API: Order Management Web Service.
• Automate: Retrieve new online orders, sync with in-house processing for kitchen.
3.22. Microsoft Power Automate
• Module: Connector for POS/ERP and Web APIs (trigger/flow automation).
• Automate: End-to-end syncing and notification across platforms.

Benefits

4.1. Automates data flows, cutting manual entry and syncing errors.
4.2. Real-time, automated syncing improves kitchen response and order accuracy.
4.3. Automated reconciliation, reports, and inventory adjustment save labor.
4.4. Automator orchestrates seamless order management for omnichannel sales.
4.5. Automating order sync enhances customer satisfaction via speedy, error-free handling.
4.6. Fully automatable integration scales with business growth and tech stack changes.