Purpose
1. Automate pick, pack, and ship notifications for end-to-end transparency in the basket supplier’s wholesale order processing.
2. Automates warehouse processes to send real-time shipment statuses (picked, packed, shipped) to customers, sales teams, and carriers.
3. Automating multi-channel updates to reduce errors, accelerate delivery, boost client trust, and ensure compliance with SLAs.
4. Supports the automation of integration with inventory systems, CRM, and customer communications for consistent order handling.
5. Provides automatable notifications for tracking, exceptions, and order confirmations to streamline wholesale fulfillment in home goods.
Trigger Conditions
1. Order status set to "Ready to Pick" in Warehouse Management System (WMS).
2. Item scanned as "Packed" via barcode in WMS or ERP.
3. Order marked as "Shipped" or tracking ID generated.
4. Exception scan or failed pick triggers automated support escalation.
5. Manual override or quality control failure triggers rework automation.
Platform Variants
1. SAP S/4HANA
- Feature/Setting: Outbound Delivery — configure IDoc or API_EVENT_NOTIFICATION for real-time event triggers.
2. Oracle NetSuite
- Feature/Setting: SuiteScript workflow on fulfilment; configure RESTlet for automated status updates.
3. Microsoft Dynamics 365
- Feature/Setting: Power Automate Flow — automate "Pick, Pack, Ship" process triggers and webhook notifications.
4. Shopify Plus
- Feature/Setting: Fulfillment Webhook — automate external platform notification via Orders Fulfilled event.
5. Salesforce
- Feature/Setting: Process Builder/Flow — automate updates to Opportunity/Order; send status notifications via email or SMS.
6. ShipStation
- Feature/Setting: Shipping API — automate label creation and shipment status push via webhooks.
7. Cin7
- Feature/Setting: Pick Pack Ship Automation — use Event API for workflow triggers to external systems.
8. SAP Business One
- Feature/Setting: Integration Framework — automate pick/pack status through B1iF event triggers.
9. QuickBooks Commerce
- Feature/Setting: Order Automation Rules — send automated ship notifications via email integration.
10. Zoho Inventory
- Feature/Setting: Workflow Rules — automate actions on "Packed" or "Shipped" event triggers; connect via API for custom flows.
11. Twilio
- Feature/Setting: Programmable SMS API — send automated shipment updates to customer numbers.
12. SendGrid
- Feature/Setting: Transactional Templates — automate email notifications for each logistics milestone via API.
13. Mailgun
- Feature/Setting: SMTP API — dispatch automated order and shipment confirmation emails.
14. Slack
- Feature/Setting: Incoming Webhooks — automate internal real-time alerts on pick, pack & ship events to ops channels.
15. Microsoft Teams
- Feature/Setting: Automated Flow Connector — route shipping notifications to dedicated fulfillment teams.
16. Google Sheets
- Feature/Setting: App Script Trigger on Sheet Update — automate real-time sync/log for pick, pack, and ship status records.
17. Trello
- Feature/Setting: Power-Up Automation — auto-create/update cards based on shipment stages for operational tracking.
18. JIRA
- Feature/Setting: Automation for Jira — update work items/tickets on shipping events for cross-departmental tracking.
19. FedEx Web Services
- Feature/Setting: Track API — automate customer updates with tracking number emails upon label creation.
20. UPS Developer Kit
- Feature/Setting: Shipping/Tracking API — automate notifications directly linked to carrier scan events.
21. Klaviyo
- Feature/Setting: Flows — automate post-purchase communications triggered by shipment stage data.
22. HubSpot
- Feature/Setting: Workflow Automation — update pipeline/customer records and send shipment notifications.
Benefits
1. Automatedly reduces manual errors and latency in order processing communications.
2. Automates shipping transparency, growing customer loyalty and satisfaction.
3. Enables automatable exception management for faster resolutions.
4. Reduces fulfillment times and automates repetitive administrative work.
5. Supports scalable automation for growing wholesale order volumes.
6. Automated integration with carrier APIs for live tracking updates.
7. Empowers operations teams with real-time, automated alerts for quick response.
8. Ensures all parties are automatically notified at every order stage, preventing missed communications.
9. Automates compliance and audit trails for fulfillment processes.
10. Optimizes resource allocation by automating the entire pick, pack, and ship workflow.