Order Processing & FulfillmentPurpose
1.2. Ensures prompt and consistent customer communication while reducing manual intervention.
1.3. Provides automated documentation and transparency for both business and patrons.
1.4. Automates record-keeping of every transaction for accounting and auditing.
1.5. Enables automatable tracking for delivery/takeout confirmation and customer satisfaction follow-up.
Trigger Conditions
2.2. Automated trigger when kitchen marks an order as fulfilled.
2.3. Automatedly triggered by new order event via website or delivery platform.
2.4. Automates sending based on sync with accounting or inventory software.
Platform variants
• API: Message API
• Automates sending SMS receipts; configure to auto-trigger on new order via ordering system.
3.2. SendGrid
• Mail Send API
• Automates personalized receipt emails on completed order event; integrate with POS webhook.
3.3. Mailgun
• Messages API
• Automated email receipts triggered by order-invoicing function.
3.4. Gmail
• Gmail API: Users.messages.send
• Automates receipts via restaurant Gmail when order record is created.
3.5. Outlook
• Microsoft Graph: /sendMail
• Automator sends receipts from Outlook 365 automatically on sales event.
3.6. Shopify
• Orders API: Send receipt function
• Automates Shopify-generated receipts to customer’s contact email.
3.7. Square
• Payments API: SendReceipt endpoint
• Automatedly emails/SMS receipts per transaction.
3.8. Toast POS
• Automatic receipt setting
• Activates automated order receipt push via SMS/email on order close.
3.9. WooCommerce
• WooCommerce REST API: Order update trigger
• Automates custom receipt emails upon status “completed”.
3.10. Stripe
• Receipts API
• Automates programmable receipt email after Stripe-confirmed payment.
3.11. Lightspeed
• eCom API: Order Notifications
• automates email receipt upon order marked as paid.
3.12. Clover
• Receipts API
• Automated receipt sent through customer’s preferred method on order done.
3.13. Revel Systems
• Webhooks: Order completed
• Automates receipt push via configured outbound service.
3.14. Salesforce
• Process Builder: Email Alert
• Automates receipt email on “order closed” action.
3.15. Zapier
• Zap trigger: New order → Email/SMS action
• Automates connecting order apps with notification platforms for receipts.
3.16. Slack
• Incoming Webhooks
• Automates notifying both customer and team upon order paid, if channel enabled.
3.17. QuickBooks
• Sales Receipt Automation
• Automatedly creates and sends digital receipts upon each sale.
3.18. FreshBooks
• API: Send Invoice/Receipt
• Automatically emails receipt generated from order.
3.19. HubSpot
• Workflow Automation
• Automates receipt email linked to order lifecycle property.
3.20. Zendesk
• Triggers: customer email
• Automates sending receipt and follow-up support offers.
3.21. PayPal
• Instant Payment Notification
• Automates receipt email as soon as payment clears.
3.22. Wix
• Wix Automations: Email customer
• Automates receipt notification when booking/order processed.
3.23. SquareSpace
• Commerce Receipts Setting
• Automatically sends customer receipts on purchase finalization.
Benefits
4.2. Automated delivery boosts customer trust and eliminates manual tasks.
4.3. Supports scalable, automatable workflows in multi-location restaurants.
4.4. Enhances operational efficiency with seamless automation integration.
4.5. Drives customer satisfaction through predictable, automated response.
4.6. Frees staff to focus on high-value hospitality by automating repetitive actions.
4.7. Easily auditable and trackable automated processes aid in compliance.
4.8. Automates analytics data collection by digitizing each transaction.
4.9. Reduces communication gaps and missed receipts with end-to-end automation.
4.10. Provides foundation for further automatable upsells or feedback loops.