Order Processing & FulfillmentPurpose
1.2. Automatedly relay order details, timing, and special instructions to the kitchen and POS for accurate, real-time processing and fulfillment.
1.3. Ensure kitchen staff and cashier operate on the same up-to-date data set by automating order status, cancellations, and modifications transfer.
1.4. Enable seamless hand-off between front-of-house (FOH) and back-of-house (BOH) using automator flows for reducing manual intervention and errors.
Trigger Conditions
2.2. Existing order is updated or canceled either by customer or staff.
2.3. Scheduled order is due for automated kitchen routing.
2.4. Order payment status changes—automation triggers POS update.
2.5. Kitchen status change or fulfillment completion triggers automated feedback to POS/customer.
Platform Variants
• API: Orders API — automate webhook triggers for new/updated orders.
• Function: Configure webhook endpoint for order.created and order.updated events.
3.2. Toast POS
• Feature: Order Sync API — automate two-way order status updates between POS and kitchen.
• Configuration: Set up polling on order state endpoints with automator job.
3.3. Revel Systems
• Function: Webhooks — automate sync of submitted orders to internal kitchen app.
• Sample: Configure POST webhook for new order event to kitchen endpoint.
3.4. Lightspeed Restaurant
• API: POS API — integrates automated order flows with kitchen display system.
• Setup: Set up automator to poll /orders and push to KDS API.
3.5. Upserve POS
• Function: Real-time Event Stream — automate KDS updates on every FOH entry.
• Sample: Configure automator to subscribe to event-webhook for new tickets.
3.6. TouchBistro
• API: Order API — automate extraction and push to KDS.
• Config: Set endpoint to receive POST for new/modified order.
3.7. Oracle Micros
• Function: Simphony API — automate order data push to kitchen monitor.
• Sample: Use REST integration for POST /orders to KDS.
3.8. Clover
• API: Orders API — automate real-time sync of FOH/BOH using API webhooks.
• Setup: Configure endpoint for order.create and automated KDS relay.
3.9. Square for Restaurants
• Feature: POS Webhooks — automate detection of new Armenian cuisine orders.
• Sample: Automator listens to webhook, posts to KDS.
3.10. Zomato/Swiggy Integration
• API: Partner API — automate incoming online order sync to POS and KDS.
• Setup: Webhook for order.created event triggers automator workflow.
3.11. Deliverect
• API: Unified Order API — automate integration between delivery platforms and POS/KDS.
• Sample: Flow for Deliverect webhook posts to POS and KDS endpoints.
3.12. Otter
• API: Orders Endpoint — automates multi-platform orders to single KDS channel.
• Config: Automator fetches new orders, posts to POS and KDS in parallel.
3.13. GloriaFood
• Feature: New Order Webhook — automate kitchen routing.
• Config: Subscribe kitchen system to POSTs of new orders.
3.14. Chowly
• API: Order Sync — automator pulls platform orders, syncs to KDS.
• Setup: Scheduled automation fetches API data, updates KDS and POS.
3.15. Kitchen Display Software (KDS) like Fresh KDS
• API: Open API — automate posting incoming orders from POS/web/e-commerce.
• Setup: Automator posts JSON order payload to KDS endpoint.
3.16. Jolt
• Feature: Sync with POS — automate push of order data to kitchen screens.
• Config: Automator connects POS event to Jolt sync endpoint.
3.17. Cuboh
• API: Aggregator API — automates all-in-one order sync.
• Sample: Automator polls Cuboh API and transfers payload to POS and KDS.
3.18. Square Online
• Feature: Automated order relay via API trigger.
• Config: Webhook for checkout complete pushes order to POS/KDS.
3.19. Shopify
• API: Order Webhook — automate sync of Armenian food orders to POS/KDS.
• Setup: Subscribe kitchen endpoint to Shopify’s order/create event.
3.20. WooCommerce
• API: Webhooks for New Orders — automate routing order details to POS/KDS.
• Config: Automator hooks into new order, relays to kitchen display.
3.21. Uber Eats
• Partner API: Webhook Integration — automates online orders to kitchen system.
• Config: Use automator to poll Partner API, send to POS/KDS.
Benefits
4.2. Automates real-time visibility of orders for kitchen and FOH, improving efficiency.
4.3. Speeds up Armenian cuisine order fulfillment via direct, automatable order relays.
4.4. Automates order status tracking and feedback, enhancing customer communications.
4.5. Supports scalable operations for high-volume restaurants with robust automation flows.
4.6. Automatedly ensures data consistency across multiple sales, kitchen, and payment platforms.
4.7. Automator handles 24/7 order syncing, supporting after-hours and immediate preparation.
4.8. Reduces labor costs and order cycle times with proven automation patterns.