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Real-time tracking and updating of inventory as orders are placed

Purpose

1.1. Enable real-time inventory synchronization to instantly adjust stock as customer orders are placed, ensuring item availability, minimizing over-selling, and allowing kitchen and procurement to act on current inventory figures.
1.2. Centralize order and stock systems for streamlined kitchen workflow, quick out-of-stock updates, and accurate menu offerings.
1.3. Support kitchen staff and management through automatic notifications of low-stock items and procurement triggers.

Trigger Conditions

2.1. New order submission from POS, online ordering system, or delivery partner.
2.2. Modification to an existing order affecting inventory count.
2.3. Receipt of stock replenishments (for reverse adjustment).
2.4. Manual override input for damaged/spoiled stock adjustment.

Platform Variants


3.1. Square POS
• API: Orders API — Listen for new or updated orders; configure webhooks for event push.

3.2. Toast POS
• Integration: Toast Order Management API — Enable real-time order event push to external service.

3.3. Shopify
• Feature: Webhooks — Configure for order/create, order/update, inventory_levels/update events.

3.4. Lightspeed Restaurant
• API: Real-time Events API — Subscribe to order.create and inventory.change.

3.5. Clover POS
• API: Inventory API & Orders API — Trigger flows on order creation and inventory updates.

3.6. Revel Systems
• API: Order Webhook — Attach a listener for POST event on new order creation.

3.7. Oracle MICROS Simphony
• API: Simphony Web Services — Capture transaction POST for inventory deduction.

3.8. Upserve POS
• API: Orders endpoint — Listen for new/updated ticket events.

3.9. SquareSpace Commerce
• Webhooks: Order placed — Configure webhook for order creation; link to stock update logic.

3.10. WooCommerce
• Webhook: Order created/updated — Route inventory webhook to sync logic.

3.11. Vend (now Lightspeed Retail)
• Webhooks: Sale.created — Extract order items and adjust inventory API.

3.12. NCR Silver
• API: Order/Inventory Change events — Set up push for transaction completion.

3.13. Amazon Seller Central
• SP-API: push notifications for order and inventory updates.

3.14. Deliverect
• API/Webhook: Order.status.updated — Update inventory on confirmed/accepted order.

3.15. GloriaFood
• Webhook: New Online Order — Map order to deduct stock via inventory API.

3.16. Flipdish
• API: Order Webhook — Use order.request event for inventory adjustment.

3.17. ChowNow
• Integration: Order Notification Webhook — Inventory deduction via subsequent trigger.

3.18. Olo
• API: Orders event stream — Update stock dynamically on order confirmation.

3.19. Microsoft Dynamics 365
• Power Automate: Trigger on order entity changes; call inventory API.

3.20. SAP Business One
• Service Layer: Listen for new sales order and trigger inventory update.

3.21. FreshBooks
• Webhook: Invoice creation — Use sale info to decrement inventory via API.

3.22. Xero
• Webhook: Sales order/invoice — Link to inventory decrement workflow using Inventory API.

3.23. QuickBooks Commerce
• Webhook: Sales order created — Update related inventory record.

3.24. Stripe + Custom Backend
• Webhook: Checkout.session.completed — Send inventory adjustment to stock system.

Benefits

4.1. Prevents overselling and disappointed customers by providing instant menu updates.
4.2. Minimizes manual stock tracking errors and reduces time spent on reconciliation.
4.3. Enables proactive procurement and supplier alerts for inventory refill.
4.4. Provides actionable kitchen data for prep and production, reducing waste.
4.5. Improves cross-channel order management for on-premise and remote sales.
4.6. Delivers reliable data for inventory forecasting and menu optimization.

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