Integration of third-party delivery apps into central system

**Purpose**

1.1. Automate the receipt, aggregation, and processing of orders from multiple third-party delivery platforms into a unified central order management system.
1.2. Synchronize order statuses, update stock levels, trigger kitchen tickets, and manage financial reconciliation, minimizing manual input and errors.
1.3. Accelerate fulfillment by ensuring instant order relay from delivery partners to POS and kitchen systems.
1.4. Enable data analytics, performance tracking, and customer experience improvement using consolidated information.

**Trigger Conditions**

2.1. New order received on any enabled third-party delivery platform API/webhook.
2.2. Status update from delivery partner (accepted, canceled, out for delivery, delivered).
2.3. Menu or item changes in central system or aggregator requiring sync.
2.4. Scheduled reconciliation or settlement data pull.

**Platform Variants**

3.1. Uber Eats
• Endpoint: Orders API (Webhook) — Configure webhook to push new order JSON to central listener.
3.2. DoorDash
• Feature: Marketplace Order Webhooks — Set webhook to POST incoming order data as soon as received.
3.3. Grubhub
• Function: Order Integration API — Poll or subscribe to order event notifications for real-time processing.
3.4. Postmates
• Endpoint: Delivery Create Webhook — Automate data relay for new delivery requests.
3.5. ChowNow
• Setting: Order Notifications API — Enable automated POST to central endpoint on new orders.
3.6. Toast POS
• Feature: Partner Order Sync API — Forward third-party orders into kitchen and print tickets.
3.7. Square
• Setting: Orders API — Use “CreateOrder” to ingest and process third-party data.
3.8. Clover
• Feature: REST API “orders.create” — Push external order payloads into in-store system.
3.9. Olo
• Endpoint: Orders Webhook — Configure to aggregate orders across all partner platforms.
3.10. Ordermark
• API: Orders Aggregation API — Use unified feed to fetch and inject orders into POS.
3.11. Deliverect
• Feature: Channel Integrations — Configure for real-time third-party channel sync.
3.12. Square for Restaurants
• Function: Incoming Order Webhook — Forward to kitchen display and ticket printer.
3.13. PAR Brink POS
• Feature: External Order API — Route delivery platform orders for kitchen and reporting.
3.14. Revel Systems
• API: External Order Push — Send POST requests from aggregators to order creation endpoint.
3.15. Flipdish
• Setting: Order Webhooks (Real-time) — Subscribe to order and update events.
3.16. Otter
• Endpoint: Orders Aggregator Feed — Schedule push/pull for new orders.
3.17. BentoBox
• Feature: Orders API Notification — Route events to integration middleware.
3.18. Chowly
• Function: Third-party Order Forwarding — Integrate POS and kitchen with webhook configuration.
3.19. Square Online
• Setting: Orders API Webhook — Accept third-party orders via REST hooks.
3.20. EzCater
• API: New Order Notification — Relay B2B catering orders to POS.
3.21. Gloo
• Feature: Order API Connector — Unify disparate platforms through API event relay.

**Benefits**

4.1. Eliminates manual order entries, reducing errors and delays.
4.2. Centralizes operations across delivery platforms for improved workflow.
4.3. Enhances kitchen efficiency through real-time ticket and inventory updates.
4.4. Enables rapid response for cancellations, modifications, and refunds.
4.5. Facilitates consolidated analytics, financial reporting, and auditing.
4.6. Scales easily to add or remove third-party platforms as business needs evolve.