Real-time inventory checks before accepting orders

Purpose

1.1. Automate real-time inventory verification at the moment an order is placed, preventing stockouts, overselling, and improving order accuracy.
1.2. Check dynamic inventory levels of key ingredients: meats, buns, condiments, sides, beverages, etc., before an order is confirmed.
1.3. Instantly update availability on POS and customer menu systems to reflect actual stock.
1.4. Alert staff and/or customers to low/out-of-stock items and suggest alternatives or block unavailable selections.
1.5. Enable seamless synchronization between e-commerce, dine-in, delivery, and inventory management platforms.

Trigger Conditions

2.1. Customer initiates checkout via POS, website, or mobile app.
2.2. Order API call received from third-party food delivery service (e.g., DoorDash, Uber Eats).
2.3. Manual order entered by staff via in-house ordering tablet.
2.4. Scheduled inventory restock updating system quantities.

Platform Variants

3.1. Square
• Feature/Setting: Inventory API — Configure webhook on order placement to trigger stock check.

3.2. Toast POS
• Feature/Setting: Toast Partner API — Use /inventory endpoint to validate item quantities in real time.

3.3. Clover
• Feature/Setting: Inventory Management API — Set up event listener on ‘order.created’ event.

3.4. Oracle MICROS
• Feature/Setting: Inventory Module Integration — REST API call to check ingredient balance at order time.

3.5. Lightspeed
• Feature/Setting: Products API — Query current quantities upon new order webhook.

3.6. Shopify
• Feature/Setting: Webhooks with Inventory Level endpoint — Cross-verify before order confirmation.

3.7. Revel Systems
• Feature/Setting: Inventory API GET call triggered at ‘new sale’ event.

3.8. Upserve POS
• Feature/Setting: Upserve Inventory API on order closed webhook.

3.9. NCR Aloha
• Feature/Setting: Inventory Management System Integration — Scheduled and real-time polling for order validation.

3.10. Olo
• Feature/Setting: Olo API ‘ingredient-check’ route configured at pre-order stage.

3.11. BentoBox
• Feature/Setting: Items API with scheduled fetch on add-to-cart event.

3.12. Chowly
• Feature/Setting: Inventory-Sync Module plug-in on real-time order relay.

3.13. Uber Eats
• Feature/Setting: Storefront API with item availability endpoint on new order call.

3.14. DoorDash
• Feature/Setting: Menu & Store API — Inventory check for ‘out of stock’ before order acceptance.

3.15. Grubhub
• Feature/Setting: Menu Service ‘Update Availability’ API instant validation.

3.16. ToastTab Online Ordering
• Feature/Setting: Connected Inventory Cloud API sync at checkout initiation.

3.17. OpenTable
• Feature/Setting: Inventory/Reservation API — Cross-check with POS ingredient levels at booking.

3.18. Quickbooks Commerce
• Feature/Setting: Stock Level API — Real-time query before confirming in-app payment.

3.19. Fishbowl Inventory
• Feature/Setting: Orders Module: Automated incoming order triggers inventory cross-check workflow.

3.20. FreshKDS
• Feature/Setting: Integrate with products API, validate item presence on new ticket event.

3.21. Epos Now
• Feature/Setting: Inventory Sync REST API, instant check and update when order is entered.

3.22. WooCommerce
• Feature/Setting: REST API Order Hooks — Validate stock with inventory endpoint on checkout.

Benefits

4.1. Zero overselling: Orders for unavailable items are prevented at the source.
4.2. Streamlined operations: Eliminates manual stock checks and reduces staff workload.
4.3. Accurate customer information: Menus always reflect current inventory, reducing frustration.
4.4. Faster order fulfillment: Only in-stock items are ordered, speeding up kitchen prep.
4.5. Improved supply chain management: Sales data triggers timely restocking and supplier notifications.
4.6. Multichannel consistency: Inventory synced across all order platforms in real time.
4.7. Enhanced data analytics: Accurate inventory and sales data for reporting and forecasting.