Sync online and in-restaurant orders in one system

Purpose

1. Consolidate online and in-restaurant orders into one unified management system for Anago Japanese restaurants.

2. Enable real-time order tracking, inventory sync, and seamless kitchen coordination, minimizing missed or duplicated orders.

3. Allow accounting and analytics platforms to access holistic sales data for better reporting, forecasting, and efficiency.

4. Facilitate rapid menu updates, inventory changes, and promotional campaigns across all ordering platforms concurrently.

Trigger Conditions

1. New online order placed via web, app, or third-party aggregator.

2. POS terminal records new in-restaurant order.

3. Manual menu update in POS or online system.

4. Inventory threshold reached or menu item stock change.

Platform Variants

1. Square POS

• API: Orders API — configure webhook on order.create; parse payload for sync.
  

2. Toast POS

• Feature: Partner Connect — activate Online Ordering Integration; map data fields for live updates.
  

3. Shopify

• API: Admin Orders API — enable order/create webhook; automate push to POS system.
  

4. Lightspeed

• Feature: ECom & Restaurant Integration — use API endpoint "order.receive"; configure for synchronous order posting.
  

5. Clover

• API: Orders API — subscribe to Order events; configure for real-time fetch and inject to cloud dashboard.
  

6. Revel Systems

• API: Orders Push — set up webhook "Order Status Updated"; forward payload to ordering database.
  

7. OpenTable

• API: GuestCenter API — connect reservation/order events; use POST /orders to transmit to POS.
  

8. GloriaFood

• API: Webhook Integration — setup at Settings > Integrations > Webhooks; map order data for POS sync.
  

9. ChowNow

• Feature: POS Sync — request API access; subscribe to “new_order” event stream.
  

10. Grubhub

• API: Enterprise Integration — enable webhook “order-created”; ingest data automatically.
  

11. Uber Eats

• API: Order API — register callback for "order.created"; configure endpoint for system ingest.
  

12. DoorDash

• API: Developer Portal — use "Order Status Update" webhook for data push.
  

13. Zomato

• Feature: Restaurant Partner Console — export orders to CSV periodically; automate import with scheduled task.
  

14. WooCommerce

• API: Orders webhooks — on “Order created” event, push to POS with mapped SKUs.
  

15. Wix Restaurants

• Feature: Wix Automations — trigger on “New Order”; connect via HTTP request to central system.
  

16. BentoBox

• API: Online Ordering Webhooks — configure to push order data to endpoint on placement.
  

17. Olo

• API: Orders API — retrieve orders via order/list endpoint; set scheduled pull or webhook.
  

18. Oracle MICROS

• Feature/API: Simphony Web Services — enable real-time “TransactionEvent” notifications; map to order ingestion backend.
  

19. Upserve

• API: Orders API — subscribe to "new-sale" event; inject data to online dashboard.
  

20. Deliverect

• Feature: Order Sync Integration — link aggregator accounts; select order source sync toggle.
  

Benefits

1. Eliminates manual data re-entry across sales channels.

2. Increases kitchen accuracy and speed by consolidating real-time orders.

3. Enables precise inventory tracking and auto adjustment.

4. Streamlines accounting, reconciliation, and reduces human error.

5. Facilitates granular reporting for growth insights and menu optimization.

6. Ensures consistent customer experience and rapid response to issues.