Update inventory levels in real time based on orders

Purpose

1.1. Ensure restaurant stock accuracy by updating inventory in real time when customer orders are placed across platforms, reducing risk of overselling, optimizing restock decisions, and integrating supply flow from POS to inventory systems.
1.2. Automate deduction of raw ingredients per menu item ordered, reflect accurate quantities for back-of-house, and trigger timely purchasing or supplier requests.
1.3. Consolidate sales channels—including dine-in, takeaway, delivery apps—into a unified inventory ecosystem for live insights and seamless operations.
1.4. Minimize manual input, cut errors, enable live alerts for low-stock items, and facilitate ingredient batch tracking for compliance.

Trigger Conditions

2.1. Receipt of new order on POS, online ordering portal, or third-party aggregator.
2.2. Manual order entry by server or staff through POS device.
2.3. Scheduled inventory sync at closing or shift change (optional for fallback redundancy).
2.4. Modification or cancellation of existing order.
2.5. Bulk order import (e.g., banquet reservation or catering event).

Platform Variants

3.1. Square POS
• API: Orders API v2 — trigger on “order.created,” update inventory via “Inventory API — batchChangeInventory.”
3.2. Toast POS
• Integration: Toast Partner Connect — configure Order Webhooks & Inventory Update endpoints.
3.3. Lightspeed Restaurant
• Feature: API “Webhooks: Order.created” + “Inventory: PATCH items/stock.”
3.4. Upserve POS
• Integration: Upserve API Order Endpoint — webhook on new ticket, deduct ingredient units using Inventory API.
3.5. Revel Systems
• API: “Pull Orders” endpoint, link to “Inventory Tracking Update.”
3.6. TouchBistro
• API: Order Events webhook with direct call to “Inventory Adjust.”
3.7. Shopify (for online orders)
• API: Orders Webhook, InventoryLevels API “adjust.”
3.8. Square for Restaurants
• API: Webhook trigger on Order Paid, Inventory API “batchChangeInventory.”
3.9. ChowNow
• Integration: ChowNow Webhook, connect to inventory sync endpoint on internal system.
3.10. DoorDash
• API: Store Webhooks — “order.created,” call Inventory decrement webhook.
3.11. Uber Eats
• API: Order Webhook, custom middleware for inventory decrement.
3.12. Grubhub
• API: Order Completed Webhook, call internal inventory management API.
3.13. BentoBox
• Feature: Online Order Webhook + Inventory webhook endpoint integration.
3.14. Clover POS
• API: “Order Paid” Webhook, Inventory API “update_item.”
3.15. Touchpoint (ICRTouch)
• API: “New Sale” Webhook, Inventory Stock API PATCH.
3.16. QuickBooks Commerce
• API: Sales Orders Webhook, call Inventory Adjustments endpoint.
3.17. Oracle MICROS
• Integration: Simphony API Events, real-time “Item Sold” event to update stock.
3.18. Rezku POS
• API: Order Placed Webhook, decrement via Inventory API.
3.19. GloriaFood
• API: “Order Received” Webhook, map menu items to inventory adjust function.
3.20. Deliverect
• Integration: Sales Channel Order Webhook, connect to Inventory Management API for live product decrement.
3.21. Poster POS
• API: “Sale Created” Webhook and “Update Inventory” endpoint.
3.22. MarketMan
• API: “Order Imported” Webhook, call Inventory Adjustments endpoint.
3.23. Sapaad
• API: Order Submit event, call Inventory API for deduction of items.
3.24. Zuppler
• API: Order Notification Webhook, connect to inventory tracking API for real-time adjustment.

Benefits

4.1. Eliminates manual inventory updates, saving labor hours and reducing errors.
4.2. Avoids overselling items that are out of stock, protecting customer experience.
4.3. Provides live inventory availability for staff and online portals, syncing across all devices.
4.4. Enables faster and smarter ordering from suppliers by giving up-to-date ingredient usage metrics.
4.5. Supports compliance by allowing instant recall traceability on ingredient batches.
4.6. Facilitates multi-location consistency in ingredient tracking for scalable restaurant operations.