Integration of online ordering with POS system

Purpose

1.1. Automate seamless order transmission between online ordering platforms and POS systems for Ikan bakar restaurants in the Indonesian cuisine segment.
1.2. Automator eliminates manual order entry, reducing human error and ensuring real-time synchronization of menu items, pricing, and order statuses.
1.3. Automation supports accurate kitchen order routing, updating inventory post-transaction, and optimizing reporting for management, all coordinated automatedly.
1.4. Enables automated syncing of order modifications, cancellations, and reconciliation for both dine-in and takeout, enhancing efficiency and customer experience.

Trigger Conditions

2.1. A customer submits an online order via website, app, or delivery platform.
2.2. Automated order status updates (new, in-progress, completed, cancelled) on integrated online platforms.
2.3. Menu or price changes on POS system trigger automated online menu sync.
2.4. Inventory changes resulting from sales activate automated updates to prevent overselling.

Platform Variants

3.1. Shopify
• API: Order creation webhook; triggers automated payload to POS on new order.
3.2. WooCommerce
• REST API: Order endpoint; automate POST to POS via HTTP.
3.3. Square
• Orders API: Automates retrieval of new/updated orders and relays to POS.
3.4. Toast POS
• Partner API: Automated order insertion and status sync via Orders endpoint.
3.5. Lightspeed
• Restaurant API: Automated push/pull of online orders, automated inventory updates.
3.6. FoodPanda
• Partner Integration API: Webhook for real-time order automate to POS.
3.7. GrabFood
• Merchant API: Order notification triggers POS automating sync.
3.8. GoFood (GoJek)
• Partner webhook endpoint: Automated integration for live order data.
3.9. GloriaFood
• External API: Automates notifications on new order/changes to POS receiving URL.
3.10. Revel Systems
• Orders API: Automates order push from online store to POS backend.
3.11. Oracle Micros Simphony
• Simphony API: Automated order ingest via REST for real-time automated POS updates.
3.12. OpenTable
• Web Reservation API: Automated reservation/order data pushed to POS.
3.13. SquareSpace Commerce
• Orders Webhook: Automates forwarding new orders to restaurant POS integration.
3.14. Menulog
• Partner Integration API: Automated order broadcast into local POS system.
3.15. Deliveroo
• Restaurant Partner API: Automates real-time order sync to POS order queue.
3.16. Uber Eats
• Order API: Automated integration for continuous order data sync.
3.17. TouchBistro
• Partner API: Automated endpoint for receiving online order payloads.
3.18. QuickBooks POS
• POS API SDK: Automating order capture from ecommerce platforms to register.
3.19. Square POS
• API Webhook: Automates updates triggered by new online orders for immediate POS entry.
3.20. POS365
• Third-party integration endpoint: Automated reception of JSON/XML orders from online store.
3.21. Moka POS
• Order API: Automator receives online order details and processes in POS backend.

Benefits

4.1. Significant reduction in manual data entry and operational bottlenecks through full automation.
4.2. Automatedly maintains real-time order status, menu, and inventory data across channels.
4.3. Enables automating customer notifications, loyalty programs, and order analytics for business growth.
4.4. Accurate data from automation improves reporting, staff efficiency, and customer satisfaction.
4.5. Minimizes costly mistakes with automated checks, reconciliation, and error handling.
4.6. Scales automated operations for Ikan bakar restaurants regardless of order volume, menu size, or distribution channels.
4.7. Facilitates future automatable expansion by easily linking with new delivery or payment services through API and webhook automation architectures.