Order & Workflow ManagementPurpose
1.2. Automate updating of order statuses, receipts to kitchen, notifications to staff, and analytics reporting by syncing all external sales channels into the POS workflow.
1.3. Automatedly centralize order management for dining, takeaway, and delivery by linking external food ordering platforms, minimizing data silos and human error.
Trigger Conditions
2.2. Trigger on real-time menu update or price change, automating export to all platforms.
2.3. Trigger when an external order status changes, automating POS system update and kitchen printout.
2.4. Manual override or automated scheduled synchronization set by management.
Platform Variants
• Feature/Setting: Webhook push for new order; automate script mapping order objects to POS endpoint; sample: subscribe to /orders webhook.
3.2. DoorDash Developer API
• Feature/Setting: Event subscription for order.create; automate parser to POST into POS order intake field.
3.3. Grubhub Direct Integration
• Feature/Setting: Automated polling of /orderStatus endpoint; configure JSON-to-POS order translation function.
3.4. ChowNow API
• Feature/Setting: Push notification on menu sync and order received; automate callbacks to POS REST endpoint.
3.5. Zuppler Webhooks
• Feature/Setting: Automated webhook listener for new_orders; sync to POS using mapped fields.
3.6. GloriaFood Integration
• Feature/Setting: OrderAPI - automate cronjob pull for new orders and JSON-to-POS mapping.
3.7. Square Online Orders
• Feature/Setting: Automation on new online_order.created webhook; map to POS order entry API.
3.8. Toast POS Partner API
• Feature/Setting: Automated ingestion via Orders API for online integrations; map external orders to internal schema.
3.9. Olo API
• Feature/Setting: Automated trigger on /order event; configure transformation to local POS JSON.
3.10. Flipdish API
• Feature/Setting: Automated webhook notifications for new orders; ingest and autoformat for POS.
3.11. BentoBox Integrations
• Feature/Setting: Automated orderHook for online orders; configure forwarding to POS connector.
3.12. Wix Restaurants API
• Feature/Setting: Automate polling of /orders and push to POS via REST.
3.13. UpMenu Webhook
• Feature/Setting: Automated order notification; script automates mapping of fields to POS order intake.
3.14. OpenTable Events Integration
• Feature/Setting: Automated guest booking/ordering webhook; sync as pending order in POS.
3.15. Deliveroo API
• Feature/Setting: Webhook for order.new; parser automates POS order creation script.
3.16. Jotform Orders
• Feature/Setting: Automate Zap-like flow to convert order submissions to POS sales.
3.17. Shopify Online Store Orders
• Feature/Setting: Orders webhook; automate transform to POS compatible input.
3.18. Postmates Partner API
• Feature/Setting: Automated webhook for delivery/food order status; sync to POS.
3.19. Deliverect Connector
• Feature/Setting: Automates middleware for channel-to-POS order syncing; map order event to POS input.
3.20. WooCommerce REST API
• Feature/Setting: New order event; automate assembler script for POS ingestion.
Benefits
4.2. Automated accuracy in real-time updates of menus and inventory across platforms.
4.3. Automated reduction in order errors, boosting customer satisfaction.
4.4. Automator enables analytics aggregation across platforms for business insight.
4.5. Automatedly eliminates data entry redundancies, freeing staff for service.
4.6. Automating multichannel order management supports business scalability.
4.7. Ensures automatable compliance with platform-specific requirements and local regulations.
4.8. Creates an automated audit trail for order fulfillment and dispute resolution.