Automatic allergen or dietary restriction alerts on orders

Purpose

1.1. Automate the detection and alerting of allergen or dietary restrictions in Argentinian restaurant orders across order channels.
1.2. Automating real-time notifications to kitchen, staff, or customer when potential allergens or restricted ingredients are present.
1.3. Integrate allergen detection with POS, online ordering, and inventory management to minimize human error and food safety risks.
1.4. Automated compliance with local food safety regulations by providing structured allergen information on receipts, tickets, or digital confirmations.
1.5. Automator supports process integrity by logging and alerting for audits or customer queries regarding dietary requests and allergens.

Trigger Conditions

2.1. Customer places an order via POS, website, or delivery app that includes flagged allergen or dietary ingredient.
2.2. Modified dish or specific allergen requirement is noted in customer profile or order comments.
2.3. Menu item selection cross-referenced with inventory database for allergen tags.
2.4. Updates in menu or stock that impact allergen or dietary restriction status.
2.5. Staff updates customer dietary restriction profile.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: SMS Alerts — Automate SMS notification to kitchen when allergen detected; Use "Send Message" API.
3.2. SendGrid
• Feature/Setting: Email Alerts — Automates templated email alert on allergen orders; Use "Send Email" API.
3.3. Slack
• Feature/Setting: Message Channel — Automate channel message to kitchen team for flagged orders; Use "chat.postMessage".
3.4. Microsoft Teams
• Feature/Setting: Automated Post — Automate allergen alert post to kitchen/manager group; Use "Teams Webhook".
3.5. Google Sheets
• Feature/Setting: Data Logging — Log flagged orders for audit via "Append Row" in Sheets API.
3.6. Zapier
• Feature/Setting: Cross-app Automations — Automates trigger of notifications or tasks across POS, inventory, and comms apps; Use "Zaps".
3.7. Shopify
• Feature/Setting: Webhook Notification — Automates callback on flagged allergen product; Use "Order Create" webhook.
3.8. Square POS
• Feature/Setting: Order Notification — Use "Order Update" webhook to automate alerts for flagged ingredients.
3.9. Toast POS
• Feature/Setting: API Notification — Automate notification logic via "Order Updates" endpoint.
3.10. Clover POS
• Feature/Setting: Automated Alert Extension — Use "Order Notification" API for allergen extraction and alerting.
3.11. Mailgun
• Feature/Setting: Automated Email — Configure "Send Message" for alert distribution to staff.
3.12. PagerDuty
• Feature/Setting: Incident Trigger — Automate urgent allergen escalation; Use "Create Incident" API.
3.13. Trello
• Feature/Setting: Card Creation — Automates creation of allergen alert card; Use "Create Card" endpoint.
3.14. Discord
• Feature/Setting: Bot Alert — Automate posting allergen notices in kitchen ops channel via bot webhook.
3.15. Jira
• Feature/Setting: Ticket Automation — Automate allergen incident ticketing with "Create Issue" API.
3.16. Asana
• Feature/Setting: Task Generation — Automates flagged order task; Use "Create Task" API.
3.17. Monday.com
• Feature/Setting: Automated Board Entry — Use "Create Item" API for alert cases.
3.18. Airtable
• Feature/Setting: Record Automation — Create flagged entries in allergen log base; Use "Create Record" API.
3.19. Freshdesk
• Feature/Setting: Ticket Automation — Automate allergen query ticket, configured via "Create Ticket" endpoint.
3.20. Intercom
• Feature/Setting: Message Automation — Automate direct chat alert to support/customers via "Send Message".
3.21. HubSpot
• Feature/Setting: Task/Contact Automation — Auto-assign flagged contact/task via "Create Task" API when dietary risk identified.
3.22. WhatsApp Business API
• Feature/Setting: Automated Message — Send allergen warning as automated WhatsApp notification; Use "Send Message" endpoint.

Benefits

4.1. Automates kitchen awareness to reduce allergen-related incidents.
4.2. Ensures automated and instant communication between order channels and kitchen/staff.
4.3. Improves customer safety and builds loyalty through reliable automated allergen alerting.
4.4. Minimizes compliance risk with structured, automatable logs for regulatory checks.
4.5. Reduces staff workload via automated dietary restriction recognition and notification, operationalizing kitchen safety.
4.6. Automates audit trail creation and cross-system integration, enabling comprehensive and scalable food safety.