Real-time order status notifications to kitchen and wait staff

Purpose

1.1. Automate real-time order status notifications within an Argentinian restaurant environment, reducing manual communication between front-of-house and kitchen staff.
1.2. Automate prompt relays of new, in-progress, and completed orders to the kitchen and wait staff, ensuring improved workflow and reduced order errors.
1.3. Automating information flow streamlines kitchen operations and automates staff coordination for timely customer service and consistent Argentine Cuisine experiences.

Trigger Conditions

2.1. New order entered in POS system.
2.2. Order updated to “preparing,” “cooking,” “ready,” or “served.”
2.3. Order cancelled or modified.
2.4. Inventory flagged as low or out-of-stock for ordered item.
2.5. Automatedly triggered sync on payment confirmation.

Platform Variants

3.1. Square POS
• Feature/Setting: Webhooks & Orders API; automate order status extraction and webhook push on order state change.
3.2. Toast POS
• Feature/Setting: Orders API Event Subscription; automate push notifications on new or changed orders.
3.3. Lightspeed
• Feature/Setting: Automated webhook integration for sales/orders events.
3.4. Clover
• Feature/Setting: REST API for Orders; configure event-based automation for kitchen tickets.
3.5. TouchBistro
• Feature/Setting: Order Notification webhook automates delivery to 3rd-party apps.
3.6. Revel Systems
• Feature/Setting: Automated Order Webhooks for order lifecycle events.
3.7. Square SMS
• Feature/Setting: SMS Alerts via Twilio or direct API on order ready/served statuses.
3.8. Twilio SMS
• Feature/Setting: SMS API; automate real-time text alerts to kitchen or wait staff groups.
3.9. SendGrid
• Feature/Setting: Transactional Email API; automate templated email notifications.
3.10. Slack
• Feature/Setting: Incoming Webhook and Bot; automate channel or direct message pings.
3.11. Microsoft Teams
• Feature/Setting: Teams Connector; automating real-time message posting to dedicated order channels.
3.12. Discord
• Feature/Setting: Webhook for automation of kitchen notification channel.
3.13. Telegram
• Feature/Setting: Bot API; automate instant kitchen/update notifications.
3.14. WhatsApp Business API
• Feature/Setting: Automate order status broadcast to staff group.
3.15. PagerDuty
• Feature/Setting: Automated incident notification on critical kitchen alerts (e.g., stock-outs).
3.16. Google Chat
• Feature/Setting: Google Chat API webhook automates order status cards.
3.17. Pushover
• Feature/Setting: API for instant mobile push automation to kitchen tablets or devices.
3.18. Firebase Cloud Messaging
• Feature/Setting: Real-time push notification automation to kitchen display apps.
3.19. Zapier
• Feature/Setting: Automate triggers from POS to multi-channel staff notification.
3.20. Webex
• Feature/Setting: Teams messaging API automates order card posting to culinary/FOH teams.
3.21. Notion
• Feature/Setting: Notion API automator logs for order tracking and completion status.
3.22. Monday.com
• Feature/Setting: Board automation to update status or notify responsible staff.

Benefits

4.1. Automates seamless kitchen-wait staff communication for every order status step.
4.2. Minimizes manual intervention for order tracking by automating status notifications.
4.3. Automated reduction in errors due to consistent and auditable status alerts.
4.4. Automator-driven improvement in order turnaround and customer satisfaction.
4.5. Enables automatable integration with inventory systems for real-time updates on product availability.
4.6. Promotes automation-based transparency and accountability among staff.
4.7. Supports scalability and repeatability through automating core order communication flows.