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Integrate delivery platforms for order management

Purpose

1.1. Automate the synchronization of order data across delivery platforms and the restaurant’s internal POS, reducing errors and manual entry.
1.2. Supports automated menu updates, stock levels, and order confirmation across all partner platforms for centralized management.
1.3. Enables automating delivery status updates, customer notifications, and kitchen display automation for efficient workflows.
1.4. Ensures automated aggregation and reporting for performance analysis, automatedly streamlining business intelligence.
1.5. Eliminates time-wasting, automating communications between back and front-house teams, as well as delivery couriers.

Trigger Conditions

2.1. New order received via delivery platform.
2.2. Menu or pricing changes input in POS system.
2.3. Order status update (preparing, ready, out for delivery).
2.4. Stock level changes or item-wise unavailability.
2.5. Customer-initiated changes or cancellations.
2.6. Scheduled sync events for menu and order reconciliations.

Platform Variants

3.1. Uber Eats
• Feature/API: Orders API; automate receiving order webhooks and sending status updates.
3.2. DoorDash
• Feature/API: Storefront API; configure webhook automators for new and updated orders.
3.3. Grubhub
• Feature/API: Partner Integration API; automate order intake and menu sync calls.
3.4. Deliveroo
• Feature/API: Restaurant Partner API; automatedly update order and menu endpoints.
3.5. Postmates
• Feature/API: API v2 Orders; automate inbound order sync and outbound confirmation.
3.6. Square POS
• Feature/API: Orders and Catalog API; automate menu item pushes and order captures.
3.7. Toast POS
• Feature/API: Orders API; automate the ingesting of third-party delivery orders into kitchen display.
3.8. Clover POS
• Feature/API: Orders API; automate importing orders from delivery platforms into POS.
3.9. ChowNow
• Feature/API: Direct Connect; automate order entry and status automation.
3.10. Zuppler
• Feature/API: Order Integration API; automate menu pulls and push order updates.
3.11. Otter
• Feature/API: Channel Connectors; use automators for collecting, routing, and reconciling delivery orders.
3.12. Deliverect
• Feature/API: Delivery Aggregator API; automate POS-to-platform order flows and syncs.
3.13. GloriaFood
• Feature/API: Online Ordering API; automate order JSON POSTs to restaurant operations system.
3.14. Foodics
• Feature/API: Orders and Menu API; automate full menu fetch and order placement automation.
3.15. Chowly
• Feature/API: Third-Party Marketplace Integrator; automate data pipelines between delivery platforms and POS system.
3.16. Square Online Store
• Feature/API: Webhooks for new orders; automate real-time ingestion into POS.
3.17. Menulog
• Feature/API: Vendor API; automate menu and order interfaces.
3.18. Just Eat
• Feature/API: Marketplace Partner API; automate status updates and order intake webhooks.
3.19. Flipdish
• Feature/API: Orders, Menu, and Webhooks; automate inbound and outbound order data.
3.20. Upserve
• Feature/API: POS API; automate order sync between delivery and restaurant POS.
3.21. Wix Restaurants
• Feature/API: Orders and Webhooks; automate order reconciliation and update automation.
3.22. Shopify (with F&B apps)
• Feature/API: Order API; automate third-party food order routes to kitchen automation.
3.23. GetSwift
• Feature/API: Delivery Task/Dispatch API; automate connecting kitchen ready status to courier dispatch.
3.24. POSist
• Feature/API: Orders and Integration Webhooks; automate imports and real-time menu updates.

Benefits

4.1. Automates order consolidation, centralizing multi-channel management.
4.2. Reduces errors and overhead caused by manual entry, automating the transfer of information.
4.3. Allows for instant, automated stock and menu updates across all platforms.
4.4. Facilitates automated data flow for business insights, reporting, and forecasting.
4.5. Automatedly improves customer experience via real-time updates and reduced wait times.
4.6. Makes onboarding new platforms automatable by leveraging prebuilt automators and APIs.
4.7. Scales efficiently—automation requires minimal incremental effort as new services are added.

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