Survey sending to assess impact of community programs

Purpose

1.1. Automatically send tailored surveys to participants, volunteers, or community members following community service programs to measure social impact, gather feedback, collect testimonies, and identify improvement areas for Alliance church outreach initiatives.
1.2. Centralize and automate the distribution process to save admin time, increase response, and ensure standardized feedback collection for comprehensive program evaluation and reporting.

Trigger Conditions

2.1. Completion of a scheduled outreach, mission, or service event in the church calendar.
2.2. Registration or attendance list update in the church’s member management system.
2.3. Receipt of participant contact data post-event.
2.4. Pre-set follow-up interval (e.g., 24h, 3 days) after event conclusion.
2.5. Manual trigger by outreach coordinators for ad hoc surveys.

Platform Variants

3.1. Google Forms
• Feature/Setting: Google Forms API for automated survey creation and email invites to dynamic groups via Google Apps Script or HTTP request.
3.2. Microsoft Forms
• Feature/Setting: Microsoft Graph API — Create form, add questions, and distribute via Outlook send mail endpoint.
3.3. Typeform
• Feature/Setting: Typeform Responses API to generate and send unique survey links to contact lists programmatically.
3.4. SurveyMonkey
• Feature/Setting: SurveyMonkey v3 API — automate collector creation and send invitations via Contacts endpoints.
3.5. Zoho Survey
• Feature/Setting: Zoho Survey API to trigger survey deployments to predefined contacts using webhooks.
3.6. Mailchimp
• Feature/Setting: Campaigns API to embed survey links in personalized email campaigns targeting specific segments.
3.7. Twilio SMS
• Feature/Setting: Programmable Messaging API — send SMS survey invitations with tracking links to phone numbers.
3.8. SendGrid
• Feature/Setting: Marketing Campaigns API — distribute surveys via branded email campaigns following an event.
3.9. Slack
• Feature/Setting: Slack Workflow Builder or chat.postMessage API — send survey links directly to event participants on Slack channels or DMs.
3.10. WhatsApp Business API
• Feature/Setting: Message endpoint to deliver survey links or quick-reply polls to WhatsApp opt-in contacts.
3.11. Airtable
• Feature/Setting: Airtable Automations plus scripting block to trigger survey links when new records (event attendees) are added.
3.12. JotForm
• Feature/Setting: JotForm API — auto-generate survey forms and email invitations on event close.
3.13. HubSpot
• Feature/Setting: Workflow automation and Marketing Email API — insert survey links and track follow-up engagement.
3.14. Constant Contact
• Feature/Setting: Email Campaign API — schedule survey invites post-outreach to segmented recipient lists.
3.15. ActiveCampaign
• Feature/Setting: Automations and Campaigns endpoints — send survey links by email/SMS, trigger based on CRM data updates.
3.16. Qualtrics
• Feature/Setting: Qualtrics API — automate distribution to dynamically generated participant panels.
3.17. SurveySparrow
• Feature/Setting: SurveySparrow API — trigger recurring survey flows after each community event.
3.18. Pipedrive
• Feature/Setting: Pipedrive Workflow Automation — dispatch survey requests when outreach deals or activities are marked complete.
3.19. Salesforce
• Feature/Setting: Salesforce Flow Builder + Marketing Cloud API — schedule survey emails/SMS to post-event contact lists.
3.20. Intercom
• Feature/Setting: Intercom Messenger — automate push of survey links to contacts tagged as event participants.
3.21. Zendesk
• Feature/Setting: Triggers and Satisfaction Survey API — deliver post-interaction surveys to relevant support tickets.
3.22. Klaviyo
• Feature/Setting: Email/SMS Campaign APIs — push surveys to user segments after event flag triggers in the database.
3.23. Eventbrite
• Feature/Setting: Webhooks/API — on event-end, trigger survey message to all ticket-holders via linked integration.

Benefits

4.1. Ensures timely, consistent feedback collection from church program participants.
4.2. Increases response rates and engagement by automation of delivery and reminders.
4.3. Reduces workload on staff and eliminates manual follow-up.
4.4. Provides actionable data for improving community outreach and for impact reporting to church stakeholders.
4.5. Integrates flexibly with existing communication and CRM systems.