Purpose
1.2. Ensures parents are consistently informed, improves transparency, and strengthens parent-program engagement, while reducing manual workload for staff.
Trigger Conditions
2.2. Completion of daily/weekly staff input in the program’s information management system.
2.3. Scheduled triggers from a calendar or recurring job setup.
2.4. Submission of attendance or achievement records.
2.5. Manual override option for urgent or off-schedule events.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Use Twilio’s Messaging API to send personalized SMS reports to parents using templates and contact lists.
3.2. SendGrid
• Feature/Setting: Configure SendGrid Transactional Email API for formatted email delivery of reports, with dynamic template data fields.
3.3. Slack
• Feature/Setting: Slack Webhooks or Bot API to post private messages to parental channels or direct messages.
3.4. Microsoft Teams
• Feature/Setting: Use Teams Graph API for automated report messages to Teams chat with parent contacts.
3.5. WhatsApp Business API
• Feature/Setting: Send templated WhatsApp messages and attachments to parents' WhatsApp numbers with message scheduling.
3.6. Gmail API
• Feature/Setting: Automate sending personalized emails using Gmail’s Send API and contact manager.
3.7. Outlook 365
• Feature/Setting: Use Microsoft Graph SendMail API to deliver reports as emails with optional attachments.
3.8. Salesforce
• Feature/Setting: Schedule and trigger report emails via Salesforce Flow/Process Builder integration with Email Alerts.
3.9. HubSpot
• Feature/Setting: HubSpot Workflows to automate email or SMS dispatch with parent segmentation.
3.10. Mailchimp
• Feature/Setting: Mailchimp Automations and API to send recurring emails based on custom parent segments.
3.11. Zoho Mail
• Feature/Setting: Zoho Mail API for sending templated emails to parent contacts via scheduled workflows.
3.12. Pabbly Connect
• Feature/Setting: Use workflow automation to connect information source to email/SMS modules for reports.
3.13. Google Sheets
• Feature/Setting: Script triggers in Google Apps Script to send notifications or compile and email report summaries.
3.14. Google Classroom
• Feature/Setting: Classroom API to generate student activity summaries pushed via email to guardians.
3.15. SchoolMessenger
• Feature/Setting: Schedule notifications for parents via SMS/email/voice using integration with SIS data.
3.16. Remind
• Feature/Setting: Use Remind’s API to push announcements and attachments directly to parents' devices.
3.17. OneCallNow
• Feature/Setting: Configure scheduled calling and message broadcasts for parental updates using uploaded recipient lists.
3.18. ParentSquare
• Feature/Setting: Use ParentSquare API/automation settings for sending daily/weekly digest to parent accounts.
3.19. PowerSchool
• Feature/Setting: PowerSchool API integration to trigger email/SMS reports from student information updates.
3.20. Freshdesk
• Feature/Setting: Automate support tickets and notifications for parent engagement, pushing activity reports as ticket comments or bulk messaging.
Benefits
4.2. Ensures timely, consistent, and personalized information flow to all parents.
4.3. Reduces communication gaps and improves parental trust.
4.4. Supports multiple communication preferences (SMS, email, app).
4.5. Scalable and trackable process for program administrators.