Automated SMS/WhatsApp campaigns for event reminders

Purpose

1.1. Ensure timely communication of event schedules, health checkups, immunization drives, parent meetings, and community initiatives to caregivers and community members.
1.2. Minimize absenteeism and boost engagement in Anganwadi services by proactive, automated reminders via SMS and WhatsApp.
1.3. Achieve uniform information dissemination regardless of language preference, local literacy levels, or internet access barriers.
1.4. Capture attendance/RSVPs automatically when recipients reply, logging data directly into reporting dashboards.

Trigger Conditions

2.1. Automated schedule matched to predefined event dates (calendars, Google Sheets, management app).
2.2. Manual trigger by authorized staff through a dashboard or mobile app for urgent updates.
2.3. API webhook event triggered when new entries are added to event management system.
2.4. Conditional rules, e.g., a child’s scheduled checkup approaching within 48 hours.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Configure Messaging Service SID; use Twilio REST API `/Messages` endpoint for sending.
• Sample: Automate POST request to send batch SMS from event list.

3.2. Twilio WhatsApp
• Feature/Setting: WhatsApp Messaging; configure WhatsApp sender profile and approved template messages via `/Messages` API.

3.3. Nexmo (Vonage) SMS
• Feature/Setting: Use SMS API `/sms/json` to send notifications; configure sender ID.

3.4. MessageBird SMS & WhatsApp
• Feature/Setting: API endpoint `/messages`; set up verified WhatsApp sender, operator fallback.

3.5. Gupshup
• Feature/Setting: Use Smart Messaging API; configure WhatsApp template and SMS sender in the dashboard.

3.6. Karix.io
• Feature/Setting: SMS/WhatsApp campaign builder using their Campaign API; automate contact list uploads.

3.7. Textlocal
• Feature/Setting: Use Bulk SMS API; set up scheduled or triggered campaigns via HTTP requests.

3.8. Plivo
• Feature/Setting: Use Message API; configure sender ID; automate with scheduled JSON payloads.

3.9. Kaleyra
• Feature/Setting: Multi-channel messaging API; configure WhatsApp template and SMS campaigns.

3.10. Sinch
• Feature/Setting: Use Programmable SMS REST API and WhatsApp APIs; manage audience lists.

3.11. Infobip
• Feature/Setting: SMS and WhatsApp API; configure notification workflows and templates via API.

3.12. MSG91
• Feature/Setting: Send SMS using `/api/v2/sendsms`; set up flow for WhatsApp using the WhatsApp API.

3.13. Clickatell
• Feature/Setting: SMS API for bulk notifications, WhatsApp business messaging with approved templates.

3.14. Route Mobile
• Feature/Setting: Bulk SMS API and WhatsApp Business Messaging REST endpoints; pre-approve message templates.

3.15. Amazon SNS
• Feature/Setting: Use SNS Publish API to send SMS; configure via Lambda trigger or schedule.

3.16. WhatsApp Cloud API
• Feature/Setting: Use `/messages` endpoint with registered business account and message templates.

3.17. Firebase Cloud Messaging
• Feature/Setting: Send push notifications to WhatsApp-integrated apps via FCM API.

3.18. Telesign
• Feature/Setting: SMS Verify API for reminders; batch send via scheduled tasks.

3.19. SumoSMS
• Feature/Setting: Bulk SMS sending; REST API integration for periodic or trigger-based campaigns.

3.20. SMSCountry
• Feature/Setting: SMS Gateway HTTP API with scheduling and custom sender name.

3.21. Exotel
• Feature/Setting: SMS via `/SendSMS` API; WhatsApp via Exotel’s WhatsApp Business API endpoints.

3.22. Sendinblue
• Feature/Setting: Transactional SMS API and WhatsApp Campaign API for mass communication.

Benefits

4.1. Timely delivery of critical child health and education event info to parents and guardians.
4.2. Automated reminders reduce manual workload on Anganwadi staff.
4.3. Increases event participation, immunization, and attendance rates.
4.4. Easily track, audit, and analyze communication engagement and response rates.
4.5. Ensures inclusivity through multi-channel delivery (SMS for feature phones, WhatsApp for smartphone users).