Patient Care and Communication AutomationPurpose
1. Digitize, distribute, track, and store patient consent forms and signatures securely, ensuring compliance with healthcare regulations and accelerating emergency medical workflows.
2. Automate dispatch-triggered patient notifications, form fill, identity verification, e-signature capture, and instant delivery to EHR/predefined storage.
3. Reduce manual intervention and paperwork handling for EMTs, ensuring immediate records availability for billing, legal, and medical review.
Trigger Conditions
1. Patient dispatch initiated from incident command or control center software.
2. Patient record created or updated with new admission in EMS platform.
3. Manual trigger from crew via mobile device or on-site tablet.
4. Submission of pre-hospital care report requiring patient consent attachment.
5. Reception of SMS/call/push notification acknowledgment from patient or emergency contact.
Platform Variants
1. DocuSign
- API: Envelopes:create; set dynamic recipient info, template ID, and webhook for completion.
- Feature: Consent form templates with automatic reminders.
2. Adobe Acrobat Sign
- Feature: REST API “agreements:create”; pre-fill patient info and send to patient email/SMS.
- Webhook: Agreement signed callback.
3. HelloSign (Dropbox Sign)
- API: signature_request/send; customized fields mapping, status callback endpoint.
4. PandaDoc
- Integration: Document Creation API, then Document Send via SMS/Email, with status update webhook.
5. SignNow
- Endpoint: v2/signature_invites; auto-assign signers and fields, webhook for signed document.
6. Sertifi
- Integration: Request Signature API, attach patient data, completion triggers storage upload.
7. RightSignature
- API: Send Document, assign recipient role as 'patient', real-time notifications.
8. OneSpan Sign
- REST: POST /api/packages, assign consent doc and multi-signer sequence.
9. SignEasy
- API: sendDocumentForSignature, configure expiry/auto-reminders, callback for signed file.
10. Zoho Sign
- API: send_template, populate patient placeholders, enable SMS authentication.
11. eversign
- Endpoint: /document/send; embed patient, EMT, and witness fields, audit trail API.
12. Formstack Sign
- API: Documents:create, auto-fill from EHR data, SMS/email dispatch.
13. AssureSign
- API: SubmitDocumentForSignature; dynamic field injection, webhook notification.
14. Scrive
- API: POST /templates/:id/send, secure link via mobile, sign with BankID.
15. Signable
- API: createEnvelope; set up OTP for signer authentication.
16. SignRequest
- API: send_signrequest; connect to patient CRM, auto-resend if incomplete.
17. Foxit eSign
- API: create_document_package, attach workflow steps for ambulance operators.
18. YouSign
- API: /procedures, multi-party consent form flow, SMS code step-up authentication.
19. GetAccept
- API: CreateDocument, merge ambulance incident details, push signed content to EMR.
20. DottedSign
- API: create_signing_request, auto-reminder configuration, webhook for archiving.
21. Twilio
- Feature: SMS API to distribute secure consent form URLs, confirm delivery/read status.
22. SendGrid
- API: Send consent request email with one-time link to form, open tracking enabled.
23. Microsoft Power Automate
- Flow: “When Incident Created > Generate Form > Send for Signature”; template mapping to patient record.
24. Google Workspace Apps Script
- Script: Auto-email consent forms for e-signature upon calendar event (dispatch) creation, parse response to Sheets for record.
Benefits
1. Accelerates consent collection, reducing patient onboarding/admin delays.
2. Minimizes EMT paperwork and manual error risk.
3. Ensures HIPAA/compliance by audit trails, secure storage, and robust authentication.
4. Enables instant record sharing with hospitals, insurers, and legal teams.
5. Supports multi-channel (SMS, email, web, mobile) delivery and flexible signer verification.