Patient Communication and EngagementPurpose
1.2. Automated workflows provide continuous engagement, timely postnatal guidance, and reminders for pediatric and maternal self-care.
1.3. Automating this process ensures no critical care step is missed and supports efficient patient communication and education for midwifery practices.
Trigger Conditions
2.2. Completion of birth registration in EHR/EMR system.
2.3. Scheduled postpartum visits updated in calendar.
2.4. Manual trigger by healthcare professional for ad hoc checklist delivery.
2.5. Automatedly triggered follow-ups based on elapsed days post-birth.
Platform variants
3.1. Twilio SMS
• Feature/Setting: Automate SMS delivery of newborn checklists using Twilio Messaging API.
• Sample Configuration: POST to /2010-04-01/Accounts/{AccountSid}/Messages.json with checklist text and recipient number.
3.2. SendGrid
• Feature/Setting: Automate checklist emails using SendGrid v3 Mail Send API.
• Sample Configuration: POST to /v3/mail/send with email template and checklist attachments.
3.3. WhatsApp Business API
• Feature/Setting: Automator sends checklists as WhatsApp messages using /messages endpoint.
• Sample Configuration: POST to /v1/messages with media and checklist link.
3.4. Slack
• Feature/Setting: Automatedly posts checklist reminders in private channels via chat.postMessage.
• Sample Configuration: POST to /api/chat.postMessage with text and attachments.
3.5. Google Calendar
• Feature/Setting: Automate creation of postpartum follow-up events and automated reminders using Calendar API.
• Sample Configuration: POST to /calendars/calendarId/events with structured event details.
3.6. Salesforce Health Cloud
• Feature/Setting: Automate checklist task assignment to patient cases using REST API /services/data/vXX.X/sobjects/Task.
• Sample Configuration: POST task to patient's Case ID with checklist due date.
3.7. Microsoft Teams
• Feature/Setting: Automator sends automated checklist notifications via Teams webhook.
• Sample Configuration: POST JSON payload to Teams Incoming Webhook URL.
3.8. HubSpot
• Feature/Setting: Automate email series for postpartum care checklists via Workflows and Marketing Emails API.
• Sample Configuration: Trigger workflow using /automation/v3/workflows/invoke with contact properties.
3.9. ActiveCampaign
• Feature/Setting: Automate personalized checklist email or SMS sequence via Automations API.
• Sample Configuration: POST to /api/3/automations/{id}/contacts with contact and step info.
3.10. Zoom
• Feature/Setting: Automate invites to online newborn/mother workshops using Zoom Meetings API.
• Sample Configuration: POST to /users/{userId}/meetings with session and checklist topic.
3.11. PrestaShop
• Feature/Setting: Automatically send checklists as PDF attachments through order confirmation or follow-up CRM module.
• Sample Configuration: Hook automation to order status change, trigger email with checklist.
3.12. DocuSign
• Feature/Setting: Automated delivery of checklists requiring signature using Envelopes API.
• Sample Configuration: POST to /v2.1/accounts/{accountId}/envelopes with checklist PDF.
3.13. Mailchimp
• Feature/Setting: Automate checklist campaigns using Mailchimp Transactional API.
• Sample Configuration: POST to /messages/send-template with campaign and checklist references.
3.14. Zendesk
• Feature/Setting: Generate automated support tickets for uncompleted postpartum checklist steps via Tickets API.
• Sample Configuration: POST to /api/v2/tickets with parent case and checklist item.
3.15. Asana
• Feature/Setting: Automator creates task lists for midwives/patients using Tasks API.
• Sample Configuration: POST to /tasks with project, assignee, and checklist.
3.16. Airtable
• Feature/Setting: Automated checklist records created in Postpartum Care table via REST API.
• Sample Configuration: POST to /v0/{baseId}/{tableName} with patient data.
3.17. Trello
• Feature/Setting: Automate creation of postpartum boards/cards with checklist items using Trello API.
• Sample Configuration: POST to /1/cards with board/list info and checklist.
3.18. ClickSend
• Feature/Setting: Send checklist SMS/MMS using ClickSend API Messaging.
• Sample Configuration: POST to /v3/sms/send with mobile and checklist message.
3.19. Google Sheets
• Feature/Setting: Automatedly log checklist completion and engagement using Sheets API.
• Sample Configuration: Append to /v4/spreadsheets/{spreadsheetId}/values/{range}:append.
3.20. Intercom
• Feature/Setting: Trigger automated in-app/postpartum checklist messages via Messaging API.
• Sample Configuration: POST to /messages with content and segmentation.
Benefits
4.2. Cuts manual workload via automated notifications, reminders, and checklist delivery.
4.3. Automatedly increases completion rates and maternal/newborn safety.
4.4. Allows midwives to focus on care excellence while automating administrative tasks.
4.5. Creates real-time data for tracking, analytics, and improving care protocols.