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Secure delivery of test results via patient portal

Purpose

1.1. Automate the secure delivery of test results to patients via an authenticated patient portal, ensuring privacy, compliance, and timely communication.
1.2. Automates result status detection, notifies patients, safely uploads results, enforces audit trails, and verifies receipt within group practice healthcare settings.
1.3. Integrates with EHR, LIMS, and portal APIs for seamless automating, reducing human error, and accelerating patient engagement.

Trigger Conditions

2.1. Lab test result completion confirmation in EHR or LIMS.
2.2. Receipt of HL7, FHIR, or custom webhook event for updated laboratory data.
2.3. Automated XML/JSON payload indicating results are ready for release.

Platform variants

3.1. Epic Systems (EHR)
• Feature/Setting: API "Release Results to MyChart" automates pushing results; configure patient result routing and notification toggles.
3.2. Cerner Millennium
• Feature/Setting: "Patient Portal Results Delivery" API automates transmission; map result types to automated notification rules.
3.3. Athenahealth
• Feature/Setting: "Patient Portal Document API" for automated upload, automated email and SMS engagement rules.
3.4. Allscripts
• Feature/Setting: "Patient Access API" automates test result posting; configure authentication workflows and audit logging.
3.5. NextGen Healthcare
• Feature/Setting: "NextGen Patient Portal API: Documents" for automating secure delivery setting, access permission configuration.
3.6. Meditech Expanse
• Feature/Setting: Use "Patient Connect" automation endpoint to automating result uploads, notification batching settings.
3.7. Greenway Health Intergy
• Feature/Setting: "Intergy Patient Portal Results Notification" module for automating outbox triggers with multi-channel alerts.
3.8. eClinicalWorks
• Feature/Setting: "Messenger Results Delivery" for automated push to patient portal, customizing recipient automation.
3.9. Salesforce Health Cloud
• Feature/Setting: "Health Cloud Patient Portal API: Results" automates message creation and delivery actions.
3.10. Microsoft Cloud for Healthcare
• Feature/Setting: Use "FHIR API Events Automation" for secure document transfer and patient notification automation.
3.11. Oracle Health
• Feature/Setting: "Clinical Results API" for automating reporting via patient portal; schedule result release automation scripts.
3.12. SAP Health Engagement
• Feature/Setting: "Patient Results API" automator for secure transfer, custom consent verification automatable rules.
3.13. Teladoc Health
• Feature/Setting: "Patient Communication Automation" settings for automated results push and push notification triggers.
3.14. Medfusion Patient Portal
• Feature/Setting: "Documents API" automates PDF upload; configure event-based notification automation.
3.15. Health Gorilla
• Feature/Setting: "Clinical Data Exchange API" automates real-time results delivery with customizable data-mapping automation.
3.16. Redox Engine
• Feature/Setting: "Results Delivery & Notification Event" webhook for automating HL7 and FHIR result pushes.
3.17. Twilio
• Feature/Setting: Automate SMS or voice result notifications via programmable SMS API upon portal document delivery.
3.18. SendGrid
• Feature/Setting: "Transactional Template API" automates delivery of custom email results notifications referencing secure portal link.
3.19. DocuSign
• Feature/Setting: Automates patient acknowledgment of sensitive results via "eSignature API" post-delivery.
3.20. AWS HealthLake
• Feature/Setting: "FHIR API Write Activity Event" monitored to automate secure patient portal document posting actions.
3.21. Google Cloud Healthcare API
• Feature/Setting: "FHIR Store Notification" automates triggers to route new results for delivery via secure channels.
3.22. Box for Healthcare
• Feature/Setting: Automate file upload event to Box with API, configure patient portal plugin for secure, auditable delivery.

Benefits

4.1. Automates rapid test result delivery, increasing patient satisfaction and care efficiency.
4.2. Ensures secure, compliant, and standardized delivery workflows, automating HIPAA adherence.
4.3. Reduces administrative workload with automated audit trails and access logging.
4.4. Eliminates manual bottlenecks, automating patient engagement process and reducing risk of error.
4.5. Empowers patients with timely, automated access to clinical data, boosting engagement.

This structured automator approach enables group practices in healthcare to automatedly deliver test results securely, harnessing diverse platforms/APIs for best-in-class automated patient communication.

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