Purpose
1.2. Eliminate manual entry errors through direct digital capture and integration with EHR/CRM systems.
1.3. Support HIPAA-compliant, consent-driven onboarding workflows for addiction recovery.
1.4. Facilitate rapid patient triage, eligibility validation, and real-time notifications for staff.
1.5. Enable omni-channel intake (web, SMS, email, kiosk, call center, app).
1.6. Standardize and store patient demographics, substance use history, insurance, and consent forms.
Trigger Conditions
2.2. SMS or email containing intake details received by system inbox.
2.3. Patient scheduled via online calendar or triggered call center form.
2.4. Scanned paper or e-signature document uploaded via integration.
2.5. API/webhook signals form completion from third-party service.
Platform Variants
• Feature: Webhook integration
• Configure webhook to send submission data to secure API endpoint.
3.2. Typeform
• Feature: API submission event
• Set API call upon new completed response to patient onboarding API.
3.3. Google Forms
• Feature: Google Sheets → App Script webhook
• Use Apps Script to POST new rows (submissions) to intake API.
3.4. Gravity Forms
• Feature: Webhooks Add-On
• Route form entries to endpoint to create EHR record automatically.
3.5. Wufoo
• Feature: Webhooks
• Pass new entries to addiction recovery workflow endpoint.
3.6. Formstack
• Feature: Integrations → Salesforce, REST hooks
• Map fields and trigger patient record creation in CRM/EHR.
3.7. Cognito Forms
• Feature: Data Connections
• Send entries via secure REST call to patient management system.
3.8. HelloSign
• Feature: API callbacks (event)
• Trigger on signed consent forms for intake completion.
3.9. DocuSign
• Feature: Connect webhook
• Initiates patient record on envelope completion event.
3.10. Microsoft Forms
• Feature: Power Automate
• Flow triggers on submission; creates record in Dynamics/Excel.
3.11. Salesforce
• Feature: Web-to-Lead or Custom REST API
• Push intake submissions to custom object for onboarding.
3.12. Epic EHR
• Feature: Interconnect API
• Receive new patient/intake via FHIR-compatible endpoint.
3.13. Cerner
• Feature: Millennium Open API
• Intake data posted as new patient resource entry.
3.14. Athenahealth
• Feature: Patient API
• Register patient on completed online form event.
3.15. Greenway Health
• Feature: Prime Suite API
• Intake JSON triggers patient record generation.
3.16. Twilio
• Feature: SMS webhook receive
• Texted details parsed and pushed to intake creation flow.
3.17. SendGrid
• Feature: Inbound Parse Webhook
• Email-based form responses automatically extracted and posted.
3.18. Zendesk
• Feature: Ticket API trigger
• New intake requests as tickets trigger record creation workflow.
3.19. ServiceNow
• Feature: Inbound REST API
• Received intake is mapped to service request and new record event.
3.20. HubSpot
• Feature: Form Submission API
• Web-to-CRM mapping on submission event.
Benefits
4.2. Real-time integration ensures patient records are instantly available for clinical review.
4.3. Enhances compliance and data quality through structured digital capture.
4.4. Provides status notifications and intake completion alerts for staff operations.
4.5. Multichannel access increases patient engagement in recovery care onboarding.
4.6. Immediate eligibility and insurance verification possible at point of entry.