Automated appointment scheduling and reminders

Purpose

1.1. To automate appointment scheduling and reminders, reducing manual coordination and errors for Ayurvedic clinics.
1.2. Automates patient bookings, optimizes staff workload, and ensures patients receive automated notifications for upcoming sessions, reschedules, or cancellations.
1.3. Automatedly syncs appointments with calendars, triggers follow-ups, manages waitlists, and supports multilingual reminders for a diverse patient base.
1.4. Automates reminders via SMS, email, and calls to minimize no-shows and support efficient clinic workflows.

Trigger Conditions

2.1. New appointment booking by patient through website, mobile app, or call center.
2.2. Appointment modification, cancellation, or rescheduling events detected.
2.3. Upcoming appointment within customized timeframe (e.g., 24h/1h before).
2.4. Missed or completed appointment triggers feedback or next-visit reminders.
2.5. Waitlist available slot, automating prompt for next patient in queue.

Platform Variants

3.1. Google Calendar
- Feature/Setting: Calendar Events API; automate event creation, modify, and RSVP sync for patient and doctor calendars.
3.2. Microsoft Outlook
- Feature/Setting: Office 365 Calendar API; automates appointment entries and reminders for clinic staff and patients.
3.3. Calendly
- Feature/Setting: Webhooks and API; automated scheduling links, real-time slot availability, and event webhooks for follow-up reminders.
3.4. Acuity Scheduling
- Feature/Setting: API/Webhook integration; automates booking flows, customized messaging, and calendar sync.
3.5. Twilio
- Feature/Setting: SMS Messaging and Voice Calls API; automates SMS/call reminders and confirmations with customizable timing.
3.6. SendGrid
- Feature/Setting: Email API; automates email appointment confirmations, reminders, and feedback requests.
3.7. WhatsApp Business API
- Feature/Setting: Automated messaging; schedule, confirm, and remind patients via WhatsApp chatbots.
3.8. Zoom
- Feature/Setting: Meeting Scheduling API; automate telemedicine visit creation and patient invites.
3.9. Zoho Bookings
- Feature/Setting: Zoho Flow integration; automates appointments, reminders, and calendar syncing.
3.10. Salesforce Health Cloud
- Feature/Setting: Health Events & Workflow Automation; automated appointment status, notifications, and patient tracking.
3.11. HubSpot
- Feature/Setting: Meeting Scheduling and Workflow Automations; automate reminders and follow-up email chains.
3.12. Stripe
- Feature/Setting: Billing API; automates payment confirmation upon booking, and sends payment reminders.
3.13. Slack
- Feature/Setting: Incoming Webhooks; automate appointment notifications for clinic teams' channels.
3.14. Aircall
- Feature/Setting: Call Automation; automates outgoing calls for reminders or missed appointments.
3.15. Mailchimp
- Feature/Setting: Campaign Automations; scheduled and triggered email reminders and post-visit follow-ups.
3.16. Bitrix24
- Feature/Setting: CRM & Scheduling Workflows; automates lead capture, appointment setting, and reminder tasks.
3.17. ActiveCampaign
- Feature/Setting: Automation Builder; automates multi-channel appointment reminders and patient journey touchpoints.
3.18. Monday.com
- Feature/Setting: Automations Center; triggers appointment tasks with due-date reminders for care teams.
3.19. Pipedrive
- Feature/Setting: Scheduler & Workflow Automation; automates patient booking, reminder, and status updates.
3.20. Intercom
- Feature/Setting: Automated chat messages; triggers booking prompts, confirmations, and pre-visit instructions.
3.21. Facebook Messenger API
- Feature/Setting: Automated chatbot reminders for patients who booked via social channels.
3.22. PagerDuty
- Feature/Setting: On-Call Notification Automation; automates urgent appointment alerts to practitioners.
3.23. DocuSign
- Feature/Setting: Automated consent form reminders for each appointment.

Benefits

4.1. Automates repetitive scheduling, saving clinic staff hours weekly.
4.2. Reduces human errors, double-bookings, and forgotten appointments by automating reminders.
4.3. Automator establishes a seamless, patient-friendly booking interface across multiple channels.
4.4. Supports automatable multilingual and device-agnostic reminder delivery.
4.5. Automating feedback requests and next-visit scheduling improves patient loyalty and operational efficiency.