Automated patient registration and check-in

Purpose

1.1. Automate patient registration and check-in processes for public hospitals, reducing manual entry, minimizing errors, and accelerating onboarding.
1.2. Implements automators for data capture, verification, scheduling, notification, and patient queue management.
1.3. Automates regulatory data compliance checks and synchronizes patient data across hospital management systems.
1.4. Enables digital forms for demographic/insurance entry, automates ID proof upload, and streamlines automated consent gathering.
1.5. Supports automated integration with electronic health records (EHRs) and billing solutions for seamless workflow.

Trigger Conditions

2.1. New patient arrival in hospital lobby or via mobile pre-registration form.
2.2. QR code scanned at registration kiosk.
2.3. Appointment time approaching, automated batch check-in open.
2.4. Submission detected on online portal or mobile app.
2.5. Reception triggers manual override for edge-case automated registration.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate appointment reminders, patient registration links via programmable SMS; Use "Messages API" to send automation messages.
3.2. SendGrid
• Feature/Setting: Automate patient notification emails on successful registration; Configure "Transactional Email API" for automated confirmations.
3.3. Cognito Forms
• Feature/Setting: Automate e-form patient data capture; Set form-triggered API webhook for automating submissions.
3.4. Google Sheets
• Feature/Setting: Automate data sync and backup from registration submissions; Use "Sheets API - AppendValues" for incoming patient registration rows.
3.5. Microsoft Power Automate
• Feature/Setting: Automates multi-source integration flows; Use "Forms trigger" combined with "Office 365 Outlook" and "SharePoint Create Item".
3.6. DocuSign
• Feature/Setting: Automate consent form e-signatures; API "Envelopes:create" to send signing requests post-registration.
3.7. Salesforce Health Cloud
• Feature/Setting: Automate patient record creation; Use "Health Cloud API - Create Patient" for automation upon registration.
3.8. Epic Systems (EHR)
• Feature/Setting: Automates data entry into EHR via "FHIR Patient API - Create or Update Resource".
3.9. SAP SuccessFactors
• Feature/Setting: Automate staff notifications for high-risk patient check-ins; "Workflow Rules" with "Notification API" for automating staff alerts.
3.10. Azure Logic Apps
• Feature/Setting: Automate all-in-one workflow; "When a form response is submitted" with automated "Send email" and "Create record" connectors.
3.11. Okta
• Feature/Setting: Automate patient identity verification; Use "Authentication API - Verify Factor" in patient onboarding sequence.
3.12. Auth0
• Feature/Setting: Automate multi-factor authentication for portal access; Use "Authentication API - /authorize endpoint".
3.13. Google Cloud Functions
• Feature/Setting: Automates custom data processing script on registration; Deploy function triggered by new form entry.
3.14. AWS Lambda
• Feature/Setting: Automate backend validation/workflow steps; Connect Lambda trigger to form submit API for automating post-processing.
3.15. MongoDB
• Feature/Setting: Automate patient profile creation in NoSQL DB; "InsertMany" automation triggered by batch check-ins.
3.16. Intercom
• Feature/Setting: Automate onboarding conversations; "Messenger API - Send Event" for automating welcome and KYC steps.
3.17. ServiceNow
• Feature/Setting: Automate registration case creation for patient support; "Table API - Insert Record" on patient submission.
3.18. Slack
• Feature/Setting: Automate team alerts; "Incoming Webhooks" for new patient check-in notification to staff channels.
3.19. Zoho CRM
• Feature/Setting: Automate creation of patient leads for follow-up; Use "Leads API - Insert Record" on registration event.
3.20. Freshdesk
• Feature/Setting: Automate support ticket on issue with registration/check-in; Use API to "Create Ticket" on error.
3.21. Calendly
• Feature/Setting: Automate appointment slot allocation; "Scheduled Event Webhook" for accounting a new patient check-in.
3.22. Google Calendar
• Feature/Setting: Automate calendar event creation per patient; "Calendar API - Events.insert" at successful registration.

Benefits

4.1. Automates patient throughput, slashes wait times, and minimizes manual workflows in busy government hospitals.
4.2. Automating check-in reduces front-desk burden and enables resource allocation automation.
4.3. Automatedly improves data accuracy, secures document trail, and provides automatable alerts for compliance.
4.4. Augments patient satisfaction with transparent, automated, and seamless registration experience.
4.5. Enables hospitals to easily scale operations and automate reporting using integrated digital flows.