Automate notification of price changes

Purpose

1.1. Notify students, parents, and staff immediately of any price changes for Aikido classes or related services.
1.2. Ensure transparent communication for recurring tuition, one-time fees, and special workshop pricing.
1.3. Reduce administrative errors and eliminate delays in disseminating billing updates.
1.4. Maintain clear historical records of price notifications for compliance and inquiries.

Trigger Conditions

2.1. Manual price update in billing or class management software.
2.2. Scheduled periodic review triggers (e.g., annual price adjustment).
2.3. API webhook from an accounting platform indicating price or fee modifications.
2.4. Administrative batch uploads with price changes.
2.5. Member self-service price adjustments (online portals).

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Send SMS on price change event; configure with "SendMessage" API and webhook URL for post-change notifications.
3.2. SendGrid Email
• Feature/Setting: Automatically trigger transactional email via "Mail Send API" using pricing update data as template variables.
3.3. Slack
• Feature/Setting: Post alerts in designated billing channel using "chat.postMessage" API.
3.4. Microsoft Teams
• Feature/Setting: Use "Incoming Webhook" to notify admin/staff group with structured price change message.
3.5. WhatsApp Business API
• Feature/Setting: Auto-send template messages to contacts on the list with "messages/send" API call.
3.6. Discord
• Feature/Setting: Push message to pricing channel using "Create Message" endpoint in Discord API.
3.7. HubSpot
• Feature/Setting: Trigger workflow in Marketing Hub using "Workflows API" to send email or in-app notification.
3.8. Mailchimp
• Feature/Setting: Use "Campaigns API" to send update to specific audience segment tagged as 'current students'.
3.9. ActiveCampaign
• Feature/Setting: Initiate "Email Automation" sequence on receiving webhook from payment system.
3.10. Zoho CRM
• Feature/Setting: Workflow rules to send email or SMS via "SendNotification" custom action.
3.11. Google Workspace (Gmail)
• Feature/Setting: Use "Gmail API" to draft/send email, triggered via Apps Script on sheet/form price update.
3.12. Airtable
• Feature/Setting: Automated notifications by scripting block or "Automations" upon record change.
3.13. Salesforce
• Feature/Setting: Use Process Builder or Flows to trigger outbound notifications upon price field modifications.
3.14. Pipedrive
• Feature/Setting: Push message or set task using "Webhooks" on deal or product updates.
3.15. Shopify
• Feature/Setting: Notify customers via "Order Notifications API" triggered by variant/price update.
3.16. Intercom
• Feature/Setting: "Outbound Messages" to affected users via "REST API" when fees change.
3.17. Zendesk
• Feature/Setting: Trigger "Proactive Ticket" or email via "Ticket API" for affected contacts.
3.18. Freshdesk
• Feature/Setting: Automate email/sms through "Automations" module on product field update.
3.19. Trello
• Feature/Setting: "Card Comments" or notifications via webhook to Pricing/Billing board.
3.20. Asana
• Feature/Setting: Automated task or message in "Billing Updates" project using "API task.create" upon pricing change.

Benefits

4.1. Speeds up stakeholder notification to minimize confusion or disputes.
4.2. Ensures traceable, auditable communication flow for all price adjustments.
4.3. Reduces administrative load and manual errors in billings.
4.4. Maintains student/parent trust via proactive, clear messaging.
4.5. Provides integration flexibility across user-preferred channels.