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Automated invoicing and payment requests

Purpose

1.1. Automate the generation, delivery, and management of passport application invoices and payment requests for both citizens and administrative staff.
1.2. Automate the process of prompting payments, tracking payment statuses, matching received payments to applications, initiating follow-ups for unpaid invoices, and reconciling financial transactions.
1.3. Automating notifications, reminders, and receipt issuance post-payment to ensure transparency and compliance.
1.4. Enables government passport offices to streamline revenue collection, reduce human error, automate record-keeping, and speed up service delivery.

Trigger Conditions

2.1. New passport application submitted and marked as complete in the office system.
2.2. Application reaching “Ready for Payment” status post-verification.
2.3. Manual trigger by a staff user for payment re-request/adjustment.
2.4. Scheduled audit detects unpaid invoices over a set period (e.g., 72 hours).

Platform Variants

3.1. Stripe
• Feature/Setting: Use Payments API “Create Payment Intent” to automate invoice and payment link generation.
3.2. PayPal
• Feature/Setting: Automate via Invoicing API “Create Invoice”, enable automatic email dispatch.
3.3. Square
• Feature/Setting: Use Invoices API “CreateInvoice”, automate payment reminders with “InvoicePaymentReminder”.
3.4. QuickBooks Online
• Feature/Setting: Automate using “CreateInvoice” endpoint, sync with payments via “ReceivePayment”.
3.5. Xero
• Feature/Setting: Use “Invoices API” to automatedly generate and email invoices, trigger reminders.
3.6. SAP Concur
• Feature/Setting: Integrate with Financials API “Invoice POST”, automate payment request notifications.
3.7. Oracle Financials Cloud
• Feature/Setting: Automate “Receivables Invoice Services” API to handle invoice lifecycle.
3.8. FreshBooks
• Feature/Setting: Automate invoice creation and reminders with “Invoice Create” and “Send Invoice”.
3.9. Zoho Books
• Feature/Setting: Use “Invoices” and “Payment Reminders” API endpoints for automated dispatch and follow-up.
3.10. Wave
• Feature/Setting: Automate invoice issue with “Create Invoice”, schedule follow-up via “Send Reminder”.
3.11. Sage Business Cloud
• Feature/Setting: Use “Sales Invoices” API to automate invoice and payment request flow.
3.12. GoCardless
• Feature/Setting: Automate direct debit payment requests with “Create Payment” endpoint.
3.13. Bill.com
• Feature/Setting: Use “Invoices API” to automate invoice delivery and reminders.
3.14. Mollie
• Feature/Setting: Automate payment request with “Create Payment” API, link to invoice ID.
3.15. Razorpay
• Feature/Setting: Use “Invoice Generate” API to automate digital invoice issuance and reminders.
3.16. Chargebee
• Feature/Setting: Automate recurring or one-time invoice generation via “Create Invoice” API.
3.17. Braintree
• Feature/Setting: Integrate with “Transaction.sale” endpoint to automate payment processing and notification.
3.18. Intuit Payments
• Feature/Setting: Automate billing via “Invoice” and “Payment” API, automate receipts.
3.19. Microsoft Dynamics 365
• Feature/Setting: Use “SalesInvoice” API to automate invoice lifecycle, sync payment status.
3.20. SAP ERP Central Component
• Feature/Setting: Automate collections process with “BAPI_ACC_DOCUMENT_POST” for invoice and automated payment tracking.

Benefits

4.1. Automates payment requests and invoice generation, massively reducing manual labor.
4.2. Automatedly improves financial workflow accuracy for passport offices by minimizing errors.
4.3. Enables automated, timely reminders for outstanding payments, accelerating collections.
4.4. Ensures payment status visibility with automated update flows for staff and applicants.
4.5. Supports compliance with government record-keeping and audit requirements through full automation of logs.
4.6. Automates reconciliation of payments, improving efficiency and enabling faster issue resolution.
4.7. Automated reporting on payment metrics, reducing the burden on finance departments, and supporting real-time decision-making.

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