Payment confirmation and receipt issuance to customers

Purpose

1. Automatically acknowledge customer payments, confirm transaction details, and instantly issue digital receipts for aerial sports bookings.

2. Eliminate manual tracking and emailing, ensuring immediate customer communication for operational transparency, compliance, and customer satisfaction.

3. Seamless financial record-keeping across platforms for reconciliation and audit-readiness.

Trigger Conditions

1. Successful payment completed through online gateway or in-person POS (webhook or API event).

2. Payment status update in accounting or booking platforms flagged as 'Paid'.

3. New transaction entry in banking feed corresponding with issued invoice or reservation.

Platform Variants

1 Stripe

• Feature/Setting: Use “payment_intent.succeeded” webhook event to trigger downstream workflows.
  

2 PayPal

• Feature/Setting: “Payment sale completed” webhook; configure in developer sandbox or live app.
  

3 Square

• Feature/Setting: “payment.created” or “payment.updated” webhook event in Square Developer Dashboard.
  

4 Razorpay

• Feature/Setting: “payment.captured” webhook event via Razorpay dashboard for automated confirmations.
  

5 Wise (formerly TransferWise)

• Feature/Setting: Set up “transfer.stateChanged” notification via API to monitor completed transfers.
  

6 QuickBooks Online

• Feature/Setting: Enable “payment received” trigger via QuickBooks Online API for invoice reconciliation.
  

7 Xero

• Feature/Setting: “Payments” endpoint via API; poll or webhook on new/updated payment objects.
  

8 Zoho Books

• Feature/Setting: Automate with “Payment Received” workflow rule triggered by payment creation.
  

9 Chargebee

• Feature/Setting: “Payment_Succeeded” event webhook to send receipt and update records.
  

10 FreshBooks

• Feature/Setting: Utilize “payments.create” webhook; respond with automated receipt issuance routine.
  

11 SAP Business One

• Feature/Setting: Dispatch automatic receipts from the “Incoming Payments” API event.
  

12 Oracle Netsuite

• Feature/Setting: “CustomerPayment” record creation through SuiteTalk API triggers receipt flow.
  

13 WooCommerce

• Feature/Setting: “woocommerce_payment_complete” action hook to generate and email receipts.
  

14 Shopify

• Feature/Setting: “orders/paid” webhook to trigger immediate receipt via store email integration.
  

15 Magento

• Feature/Setting: “sales_order_invoice_pay” observer; attach receipt generation and notification logic.
  

16 SendGrid

• Feature/Setting: Use “Marketing Campaigns” API or SMTP relay; template-based dynamic emails.
  

17 Mailgun

• Feature/Setting: Programmatically send transactional email receipt using “messages” API.
  

18 Twilio SMS

• Feature/Setting: Send SMS acknowledgment/receipt via “Messages” API; trigger from backend handler.
  

19 Slack

• Feature/Setting: Use “chat.postMessage” API endpoint to notify staff/admin of payment confirmations.
  

20 Google Sheets

• Feature/Setting: App Script trigger on payment row addition to generate and send custom receipt email.
  

Benefits

1. Accelerates customer trust through instant, reliable payment confirmation and documentation.

2. Reduces manual data entry and human error across payment, receipt, and communication channels.

3. Provides centralized digital records, aiding compliance and easier audits for aerial activity centers.

4. Frees staff for higher-value tasks, optimizing the operational workflow of aerial sports businesses.

5. Enhances multi-channel customer communications—email/SMS—in line with client preferences.