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Parent feedback reporting

Purpose

1.1. Automates collection, aggregation, and reporting of parent feedback on student performance in modeling classes, ensuring timely, structured insights to instructors and management.
1.2. Streamlines communication flows to automate feedback requests, reminders, and summary reporting for quality assurance and continuous improvement in arts education.
1.3. Integrates multiple channels (email, SMS, forms, CRM) for omnichannel feedback automation, increasing engagement and response rates.

Trigger Conditions

2.1. Class session completes; attendance marked in student management system.
2.2. Scheduled milestone (end of month/session/module) reached in the events calendar.
2.3. Instructor or admin initiates manual feedback cycle for specific groups/classes.
2.4. Automatedly triggered on completion of performance evaluation or grading.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: “Send Message” API; configure automated feedback request SMS to parent’s number post-session.
3.2. SendGrid
• Feature/Setting: “Mail Send” API; automate batch sending personalized feedback request emails with response links.
3.3. Google Forms
• Feature/Setting: Automatically generate unique feedback forms; auto-dispatch link via email/SMS integrations.
3.4. Typeform
• Feature/Setting: API/Webhook to automate feedback survey creation, instant parent invitations, response collection.
3.5. Slack
• Feature/Setting: “Incoming Webhooks”; automate instant notification to class channels upon new parent feedback.
3.6. Salesforce
• Feature/Setting: Triggered Flows/API to log and centralize feedback under student profiles for automated analytics.
3.7. HubSpot
• Feature/Setting: Workflow automation to send survey emails, log responses in contact records.
3.8. Airtable
• Feature/Setting: Automate feedback entry as new records, build dashboards to visualize parent sentiment tracked over time.
3.9. Microsoft Outlook
• Feature/Setting: Automated email flows via Microsoft Graph API; send, track, and follow up on feedback requests.
3.10. Mailchimp
• Feature/Setting: Email campaigns automatedly segmented to parent cohorts for feedback loops and performance updates.
3.11. WhatsApp Business API
• Feature/Setting: Automated messaging to parents encouraging feedback submission with direct response links.
3.12. SurveyMonkey
• Feature/Setting: Automated survey generation and schedule dispatch via API/webhooks; real-time response collation.
3.13. Google Sheets
• Feature/Setting: Automated entry of feedback results; use formulas/scripts for trend analysis and reporting.
3.14. Zapier
• Feature/Setting: Multi-step automations—trigger on class conclusion to cascade feedback requests through other tools.
3.15. ActiveCampaign
• Feature/Setting: Automate email drip workflows for reminders and thank-yous post-feedback.
3.16. Pipedrive
• Feature/Setting: Automated activity/task generation for instructors or coordinators upon feedback receipt.
3.17. Asana
• Feature/Setting: Create automatable tasks for review/response actions following negative parent feedback.
3.18. Monday.com
• Feature/Setting: Automate boards updated with live feedback data; set automator rules for status changes.
3.19. Trello
• Feature/Setting: Automated card creation from feedback, label cards for easy review and escalation.
3.20. Webex Teams
• Feature/Setting: Post detailed alerts in real time to class or admin workspaces for immediate review.
3.21. Zoho CRM
• Feature/Setting: Automate feedback logging, assign automated follow-up actions to appropriate staff based on ratings.
3.22. Google Calendar
• Feature/Setting: Automated event triggers to launch feedback cycles at key teaching milestones.

Benefits

4.1. Automates routine feedback collection, freeing up staff for higher-value tasks.
4.2. Enables rapid response to negative trends via automated alerts, supporting quality assurance.
4.3. Ensures consistency and timeliness through fully automated workflows and reminders.
4.4. Aggregates data across multiple channels/platforms for comprehensive, automated performance insights.
4.5. Supports ongoing improvement in teaching effectiveness through transparent, real-time automated reporting.

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