Delivery schedule reminders to suppliers

Purpose

1.1. Ensure prompt delivery of ammunition orders by sending automated reminders to suppliers about scheduled shipment dates.
1.2. Reduce human error, eliminate missed shipments, and maintain compliance with defense industry SLAs.
1.3. Facilitate proactive communication between procurement teams and suppliers, enhancing reliability in the supply chain.
1.4. Enable escalation notifications for high-priority or delayed deliveries, supporting supply chain risk management.
1.5. Automate documentation and audit trails for all reminder communications for regulatory traceability and after-action review.

Trigger Conditions

2.1. Three days before scheduled delivery date, as per ERP purchase order system.
2.2. If supplier has not updated shipment status 24 hours before deadline.
2.3. When purchase order status changes to “Ready for Dispatch.”
2.4. Upon amendment or rescheduling of delivery dates in procurement system.
2.5. On-demand manual trigger by procurement staff for urgent reminders.

Platform variants

3.1. Twilio SMS
• Feature/Setting: Send SMS via Twilio API (POST to /Messages) using supplier’s phone; sample config: set message body with PO number, delivery date, and response call-to-action.
3.2. SendGrid
• Feature/Setting: Automated transactional emails using SendGrid API (Mail Send endpoint); configure automated schedules with PO variables in the message body.
3.3. Microsoft Teams
• Feature/Setting: Schedule adaptive card notifications using “Send message” API; configure recipient to supplier’s Teams contact.
3.4. Slack
• Feature/Setting: Send direct message to supplier via Slack API chat.postMessage method, with custom reminder template.
3.5. WhatsApp Business API
• Feature/Setting: Send template or session message to supplier contact, configured with timeline variables and shipment link.
3.6. Outlook Calendar
• Feature/Setting: Automate creation of calendar events and reminders using Graph API’s POST /me/events for shared supplier calendars.
3.7. SAP Procurement
• Feature/Setting: Trigger BAPI_PO_CHANGE or custom workflow to update document and trigger internal/external supplier notifications.
3.8. Oracle E-Business Suite
• Feature/Setting: Use Oracle Workflow Builder to send automated email or alert via procurement workflow.
3.9. DocuSign
• Feature/Setting: Send notification envelopes using REST API with delivery schedule details for digital acknowledgement.
3.10. Smartsheet
• Feature/Setting: Configure automated alerts via Smartsheet’s notification API when “Delivery Date” column is imminent or updated.
3.11. Google Calendar
• Feature/Setting: Use Calendar API to insert event reminders with email notifications to shared supplier calendar.
3.12. Telegram Bot
• Feature/Setting: Send message using sendMessage endpoint to supplier’s Telegram account with order details.
3.13. HubSpot
• Feature/Setting: Use Workflow Automation to trigger templated supplier reminder emails from custom procurement properties.
3.14. Salesforce
• Feature/Setting: Process Builder/Flow to auto-send email template reminders when custom “Expected Delivery” field date approaches.
3.15. Zendesk
• Feature/Setting: Use Triggers to notify suppliers via email when ticket status or custom field for delivery due date changes.
3.16. Mailgun
• Feature/Setting: Set up scheduled email notifications using Send API and dynamic templates; configure for each supplier.
3.17. PagerDuty
• Feature/Setting: Trigger incident notification to suppliers if “late delivery” condition met; configure via Events API.
3.18. Asana
• Feature/Setting: Automate task reminders and comments to supplier using Asana API’s create_task and add_comment endpoints.
3.19. Monday.com
• Feature/Setting: Set up automation to notify suppliers via email or in-app notification when delivery date arrives or is updated.
3.20. Jira Service Management
• Feature/Setting: Use Automation for Jira to send emails or webhooks to suppliers when deadlines are near.

Benefits

4.1. Minimizes delayed shipments by reliably reminding suppliers of delivery commitments.
4.2. Increases accountability and transparency in supplier communication.
4.3. Frees procurement staff from repetitive follow-ups, focusing attention on exceptions.
4.4. Ensures compliance with defense procurement protocols and audit trail creation.
4.5. Enables multi-channel reminders matching supplier communication preferences for optimal response rates.