Supplier scorecard and performance tracking automation

Purpose

1.1 Automate data collection from procurement, quality, and logistics systems to evaluate and track ammunition supplier performance.
1.2 Facilitate periodic scoring using metrics like on-time delivery, defect rates, compliance, cost efficiency, and responsiveness.
1.3 Generate visual scorecards for procurement, flag underperforming suppliers for intervention, and maintain an auditable performance record.
1.4 Support continuous improvement, risk management, and regulatory compliance for wholesale defense procurement.

Trigger Conditions

2.1 Scheduled review (e.g., weekly/monthly/quarterly).
2.2 Receipt of goods or delivery milestone completion.
2.3 Entry or update in ERP, WMS, or QA database.
2.4 Significant performance event: quality issue, delay, complaint.
2.5 Manual trigger by procurement staff for ad-hoc assessments.

Platform Variants

3.1 SAP ERP
• API: SupplierPerformanceScorecard API — auto-fetch delivery & defect data weekly.
3.2 Oracle Fusion Procurement
• Function: Supplier Scoring REST Endpoint — configure scheduled data pull per supplier.
3.3 Microsoft Dynamics 365
• Feature: Power Automate Flow with Supplier Performance entity — update scorecards on goods receipt.
3.4 Salesforce
• API: Supplier Custom Object + Batch Apex — nightly update from external procurement feed.
3.5 Coupa
• Feature: Supplier Performance API — sync scorecard updates post-invoice approval.
3.6 Ivalua
• API: Supplier Monitoring — set automated scoring rules based on defect entries.
3.7 Ariba
• Feature: SupplierRisk API — trigger performance review at goods receipt.
3.8 Zoho Creator
• Setting: Scheduled Workflow — auto-calculate scores from procurement records daily.
3.9 Smartsheet
• Integration: Data Shuttle — auto-import delivery metrics for scorecard update.
3.10 Tableau
• Data Source Refresh: REST API — schedule performance dashboard refreshes.
3.11 Power BI
• Function: Dataflow Scheduled Refresh — pull updated supplier KPIs weekly.
3.12 Google Sheets + Apps Script
• Script: Timed Trigger — recalculate scores and send summary via email.
3.13 Airtable
• Automation: Scheduled Script — score suppliers and flag outliers in records.
3.14 Monday.com
• Integration: Automations — change supplier status on low score detection.
3.15 Slack
• API: Incoming Webhook — post alerts for poor-performing suppliers.
3.16 Twilio SMS
• Feature: Notify Procurement — SMS to managers when a supplier falls below threshold.
3.17 SendGrid
• API: Automated Email — email supplier scorecards after each review cycle.
3.18 Jira
• Automation: Issue Creation — create ticket for each flagged supplier for follow-up.
3.19 ServiceNow
• Flow Designer: Supplier Scorecard - periodic report creation and delivery.
3.20 DocuSign
• API: Send for Review — automate scorecard distribution to supplier managers.

Benefits

4.1 Eliminates manual data collection, reducing error and labor.
4.2 Enables faster response to poor performance and non-compliance.
4.3 Provides transparent, auditable records for regulatory or customer reporting.
4.4 Supports continuous supplier improvement via timely metrics delivery.
4.5 Ensures scalable, repeatable performance tracking across supplier portfolio.