Purpose
1. Notify procurement and supply chain teams about shipment status updates for incoming aircraft parts, enabling real-time tracking, prompt issue resolution, and improved operational coordination across logistics, inventory, and assembly lines.
2. Streamline communication from shipping carriers or vendors, automate alert distribution, and ensure traceability and transparency in part movement.
3. Reduce manual status checks, minimize the risk of overlooked deliveries, and optimize parts availability for aircraft production schedules.
Trigger Conditions
1. Status update received from carrier API (e.g., “In Transit,” “Out for Delivery,” “Delivered”).
2. New tracking number registered in procurement system.
3. Scheduled polling interval to fetch carrier status.
4. Exception events (delay, damage, customs hold) reported by vendor or carrier.
5. Manual shipment update logged by supply chain staff.
Platform Variants
1. Twilio SMS
• Feature/Setting: Use Messaging API; configure automated SMS dispatch on status update event; example: POST to /Messages endpoint with recipient and body from shipment update.
2. SendGrid
• Feature/Setting: Use Mail Send API; configure automated email alerts; example: call /mail/send with dynamic templates for shipment notifications.
3. Slack
• Feature/Setting: Incoming Webhooks; push notifications to #procurement or shipment-tracking channels; configure webhook URL for payload delivery.
4. Microsoft Teams
• Feature/Setting: Incoming Webhook Connector; configure to send shipment events to Teams channel as cards with details and tracking links.
5. SAP S/4HANA
• Feature/Setting: Configure SAP Event Mesh or Cloud Platform Integration to receive shipment updates and trigger workflow actions.
6. Oracle NetSuite
• Feature/Setting: SuiteTalk Web Services; set up scheduled scripts to process inbound tracking info and generate system alerts.
7. Salesforce
• Feature/Setting: Flow Builder with External Services to integrate carrier APIs; set up custom notification rules for shipments.
8. ServiceNow
• Feature/Setting: IntegrationHub Flow Designer; establish flow with HTTP connectors to process carrier webhooks and send internal notifications.
9. Google Workspace (Gmail, Calendar)
• Feature/Setting: Apps Script or Gmail API; auto-email shipment updates to user groups; schedule part arrival on shared calendar.
10. Microsoft Outlook
• Feature/Setting: Office 365 Flow; configure inbound shipment update emails to trigger Outlook notifications or flag urgent updates.
11. PagerDuty
• Feature/Setting: Events API v2; create incident or alert on critical shipment exceptions.
12. JIRA
• Feature/Setting: REST API; auto-create issues when shipment exceptions or delays are identified.
13. Asana
• Feature/Setting: Webhooks and API; auto-create tasks for incoming parts, assign to warehouse receiving team.
14. Monday.com
• Feature/Setting: Inbound Automations; receive shipment update data via integration and update board items.
15. Zendesk
• Feature/Setting: HTTP Targets or Zendesk API; generate support tickets for delayed or damaged parts.
16. Shopify (For aviation parts sales)
• Feature/Setting: Admin API; webhook to update order fulfillment status and notify buyers.
17. Amazon SNS
• Feature/Setting: Publish/Subscribe Topics; broadcast shipment notifications to distributed teams or stakeholders.
18. Azure Logic Apps
• Feature/Setting: Event-based triggers; link logic app to shipment status events and direct to relevant team or system.
19. AWS Lambda
• Feature/Setting: Function handler for carrier webhook event; process payload and distribute notification to defined endpoints.
20. Zapier
• Feature/Setting: Multi-step automation with carrier triggers; connect procurement tool to diverse notification channels (email, chat, project management).
21. FedEx Web Services
• Feature/Setting: Track API; poll or receive push notifications for shipment status changes.
22. UPS Tracking API
• Feature/Setting: Webhook or polling for tracking numbers; route updates to notification workflow.
23. DHL Express API
• Feature/Setting: Track Shipment endpoint; real-time status fetch and notification.
Benefits
1. Reduces latency in supply chain by enabling real-time responses to logistics events.
2. Improves visibility and accountability for incoming parts.
3. Minimizes manual intervention, saving operational hours.
4. Enables faster exception management and escalation.
5. Supports automated documentation of shipment history for compliance and audit requirements.
6. Enhances collaboration across procurement, logistics, and production units.