Purpose
1. Automatedly notify procurement managers, warehouse teams, or customers about estimated time of arrival (ETA) of barrels after supplier shipment confirmation.
2. Automate the reduction of manual tracking and minimize bottlenecks in updates through real-time delivery status alerts.
3. Automating timely escalations if delays occur, streamlining coordination with suppliers and logistics partners.
4. Automate historical tracking of ETA changes for vendor performance analysis and improvement in procurement planning.
Trigger Conditions
1. Automated trigger upon supplier status change to "shipped," "out for delivery," or "delayed" in the procurement system.
2. Automation via scheduled checks (e.g., every hour/day) on associated shipment tracking APIs.
3. Manual override to automate immediate ETA notifications when procurement team updates the PO or delivery status.
4. External trigger via webhook when logistics partner pushes updated ETA data.
Platform Variants
1. Twilio SMS
- Feature/Setting: Automated SMS via Programmable Messaging; configure Sender Pool and trigger via REST API on status update ("Status" event in API POST).
2. SendGrid
- Feature/Setting: Automate ETA alert emails; configure Single Send or Dynamic Templates; send via v3 Mail Send endpoint triggered by status change.
3. Slack
- Feature/Setting: Automated message to #delivery-alerts channel; configure Incoming Webhooks or Slack API chat.postMessage with delivery ETA data payload.
4. Microsoft Teams
- Feature/Setting: Automate card notifications through Teams Incoming Webhooks or Graph API to notify procurement channels with shipment ETA.
5. WhatsApp Business API
- Feature/Setting: Automate outbound WhatsApp messages using WhatsApp Business Cloud API; template notification automation configured via message endpoint.
6. Telegram Bot
- Feature/Setting: Automator using Telegram Bot API sendMessage to auto-notify users or groups with ETA, configurable with chat_id and shipment data.
7. Mailgun
- Feature/Setting: Automate transactional ETA notification emails using Messages API; configure from procurement workflow via HTTP POST.
8. Salesforce
- Feature/Setting: Automate in-app notifications/email alerts when a Delivery__c ETA field changes using Process Builder or Salesforce Flow automation.
9. HubSpot
- Feature/Setting: Automate workflow email/notification based on Delivery ETA deal property change using HubSpot Automation Workflows tool.
10. SAP ERP
- Feature/Setting: Automate message/alert via SAP Business Workflow; automate triggers on LIKP-LIEFNR field update (delivery number).
11. Zendesk
- Feature/Setting: Automate ticket or notification firing when ETA custom field updates via Triggers in Zendesk Support API.
12. Google Chat
- Feature/Setting: Automating message via Incoming Webhook with delivery ETA content to procurement chat rooms.
13. Microsoft Outlook
- Feature/Setting: Automate sending scheduling task or calendar invite for ETA using Microsoft Graph API calendar or mail endpoints.
14. Cisco Webex
- Feature/Setting: Automate group message alert using Webex Bots API messages endpoint when barrels are in transit or delayed.
15. PagerDuty
- Feature/Setting: Automate incident or alert to responsible person via Events API v2 or schedule escalation on critical delayed shipments.
16. Monday.com
- Feature/Setting: Automator using Monday Automations to trigger in-app or email notifications when delivery timeline column updates.
17. Asana
- Feature/Setting: Automate task comment or Team Message via Asana API on ETA date change of barrel procurement tasks.
18. Jira
- Feature/Setting: Automate Jira notifications using Automation Rules on custom field “ETA” update, notifying procurement board watchers.
19. Zoho CRM
- Feature/Setting: Automate workflow or Deluge script to alert via email/SMS on Sales Order ETA update.
20. Pusher
- Feature/Setting: Real-time automation of ETA updates via Trigger or Channel Events to subscribed client dashboards or portals.
Benefits
1. Automation reduces errors, ensures consistency in delivery notifications, and speeds up communication between procurement and supplier teams.
2. Automated alerts increase accountability and transparency across the barrel supply chain.
3. Procurement teams automate time savings and proactive response to delay scenarios.
4. Automator consolidates multi-channel notifications, automating seamless integration with existing communications infrastructure.
5. Automated historical record enables continuous improvement in vendor relations and barrel delivery assurance.