Purpose
1.2. Align order fulfillment with demand, ensure real-time communication between sales, production, and inventory systems, and provide a closed-loop audit trail linking every sales order to a specific production action.
1.3. Automate validation, resource allocation, BOM (Bill of Materials) generation, capacity checks, and production queue updates, ensuring optimal resource utilization and lowering time-to-delivery.
Trigger Conditions
2.2. Sales order passes validation checks (credit status, inventory, customer approval).
2.3. Approval event from sales manager or based on predefined thresholds.
2.4. Scheduled batch process triggers (e.g., every hour).
2.5. API/webhook event from online sales portal.
Platform Variants
• Function: SalesOrder.Create, ProductionOrder.Generate (API/IDoc BAPI_SALESORDER_CREATEFROMDAT2)
• Setting: Configure integration framework to map incoming sales to production order logic.
3.2. Microsoft Dynamics 365
• Function: SalesOrder API trigger, WorkOrder.Create (Field Service API)
• Setting: Power Automate flow connecting sales entity to work order entity with custom mapping.
3.3. Oracle NetSuite
• Function: SuiteScript/RESTlet, SalesOrder creation trigger; WorkOrder transform
• Setting: Map sales orders to work orders via scripted automation deployment.
3.4. Salesforce
• Function: Order Management API, Flows for WorkOrder object creation
• Setting: Salesforce Flow triggers on Order Created event.
3.5. Zoho CRM
• Function: Workflow Rules, Custom Functions, Zoho Creator API
• Setting: Scripted automation to trigger work order on sales order status update.
3.6. Odoo
• Function: Automated Actions module; Sales Order → Manufacturing Order
• Setting: Server actions on sales.order model to create mrp.production record upon confirmation.
3.7. Epicor ERP
• Function: BPM workflows; SalesOrder.WorkOrderLink API
• Setting: BPM directive linking new sales orders to manufacturing job generation.
3.8. Infor LN
• Function: Sales Orders → Production Orders, BOD integration
• Setting: Start automated BOD (Business Object Document) for production order creation.
3.9. Oracle Fusion Cloud
• Function: REST API for Sales Order and Work Order modules
• Setting: Event-driven integration via Oracle Integration Cloud for sales-to-work order automation.
3.10. Pipedrive
• Function: Webhooks, Deals API, integration with third-party production systems
• Setting: Webhook triggers on deal won status, custom connector to production database.
3.11. Freshsales
• Function: Workflow Automation, Integration with external APIs
• Setting: Automated webhook on new sales order creation, calls work order management API.
3.12. QuickBooks Online
• Function: Sales Receipts/Invoices, Custom Apps using API
• Setting: Trigger work order via custom workflow app when invoice or sales receipt created.
3.13. SAP Business One
• Function: DI API for SalesOrder and ProductionOrder
• Setting: Stored procedure or service layer integration for event-based work order generation.
3.14. HubSpot
• Function: Workflows, Custom Code Actions
• Setting: Sales pipeline stage triggers serverless action posting to production API.
3.15. Acumatica
• Function: Business Events, Sales Order Processing, Production Order API
• Setting: Automated business event triggering work order creation via connected applications.
3.16. Priority Software
• Function: BPMs, REST API for Orders and Work Orders
• Setting: Configured business rule on order approval to call WorkOrder.Create API.
3.17. Sage X3
• Function: Auto Work Order Generation, Sales module integration
• Setting: Event-driven process linking sales and manufacturing objects.
3.18. Monday.com
• Function: Automation Recipes, API integration
• Setting: Sales order board triggers item creation on production board using automation recipe.
3.19. Airtable
• Function: Automations, Scripting, external API integration
• Setting: Record created event in Sales table triggers webhook to production management endpoint.
3.20. Google Sheets
• Function: App Script, Third-party connectors
• Setting: On row addition (new sales entry), script sends details to work order system API.
3.21. Jira Service Management
• Function: Automation Rules, REST API for ticket creation
• Setting: Sales issue created or transitioned triggers work order issue in production project.
3.22. ServiceNow
• Function: Flow Designer, IntegrationHub, Table API
• Setting: Flow triggered on Sales Order table record inserts, POST to Work Order table.
Benefits
4.2. Improves production agility and responsiveness to sales fluctuations.
4.3. Ensures real-time visibility and traceability across sales and manufacturing processes.
4.4. Enhances customer satisfaction with faster, more reliable order fulfillment.
4.5. Supports regulatory compliance with robust audit trails and documentation.