Program and Service DeliveryPurpose
1.2. Facilitate multi-channel registration, ensure eligibility checks, manage waiting lists, trigger communications/reminders, and record attendance for auditing and funding purposes.
1.3. Enable administrators to analyze participation, report to funding bodies, and optimize outreach, reducing manual tasks and error risk.
Trigger Conditions
2.2. Scheduled program session date/time approaches.
2.3. Participant checks in/out using QR, SMS, or admin dashboard.
2.4. Administrator action (import/export data, cancellation, roster updates).
2.5. API event from third-party Community Management Platform.
Platform Variants
• Feature/Setting: Process Builder/Flow for new Contact creation, Campaign Enrollment, Attendance custom object automation (trigger: new Web-to-Lead).
3.2. Microsoft Power Automate + SharePoint
• Feature/Setting: SharePoint List for registrations, Power Automate Flow for status update on attendance form submission.
3.3. Google Forms + Google Sheets + Apps Script
• Feature/Setting: On Form Submit trigger, script writes to Attendance Sheet, sends confirmation email.
3.4. JotForm
• Feature/Setting: Approval Flows, native API Webhook integration for automatic status updates.
3.5. Cognito Forms
• Feature/Setting: Webhook on Submit to custom attendance database.
3.6. Airtable
• Feature/Setting: Automations for new Record Created in Registration Table, auto-email, Attendance Check-In via form.
3.7. Zapier
• Feature/Setting: New Form Entry trigger; connect registration to email, calendar, SMS via multi-step Zaps.
3.8. Make (Integromat)
• Feature/Setting: Watch Registration Form, parse to database, calendar, email/SMS module.
3.9. Twilio SMS
• Feature/Setting: Programmable SMS API; auto-reply on registration, log attendance via SMS keyword.
3.10. SendGrid
• Feature/Setting: Web API; send transactional emails on registration/attendance, response parsing.
3.11. Eventbrite
• Feature/Setting: Webhook for new registrant, Attendance API to check-in via mobile app or automation.
3.12. Calendly
• Feature/Setting: Scheduled event invite; Workflow automation API for reminders, attendance tracking.
3.13. Monday.com
• Feature/Setting: Automation for new item in ‘Registrations’ board, status change triggers.
3.14. Smartsheet
• Feature/Setting: Form submission to Sheet, Automation Rules for update requests (attendance).
3.15. HubSpot CRM
• Feature/Setting: Workflow Automation, Contact property triggers for program enrollment, logged activity for attendance.
3.16. Zoho Creator
• Feature/Setting: Workflow Rules on Form Submit, update attendance status, API for notifications.
3.17. Formstack
• Feature/Setting: Action on Form Submission, connect to CRM/event tool, record attendance by email/ID.
3.18. Typeform
• Feature/Setting: Webhook integration to backend system or Sheets; fetch email, trigger workflow.
3.19. Mailchimp
• Feature/Setting: Add subscriber to attendance list, trigger journey for program reminders.
3.20. Intercom
• Feature/Setting: Messaging triggers for confirmation, attendance reminders; webhook-based event tracking.
3.21. Microsoft Teams
• Feature/Setting: Power Automate to post registration/attendance updates in Teams channel; calendar integration.
3.22. Slack
• Feature/Setting: Slack API; message channel on registration, use Slack actions for attendance marking.
3.23. SurveyMonkey
• Feature/Setting: New response webhook to custom endpoint; trigger email/SMS acknowledgement.
3.24. Gravity Forms (WordPress)
• Feature/Setting: Zapier or direct Webhook for registration, attendance update to CRM/Event System.
Benefits
4.2. Enables instant, consistent participant communications.
4.3. Provides real-time visibility for admin and team.
4.4. Simplifies compliance, funding, and stakeholder reporting.
4.5. Reduces no-shows by automating reminders/check-in.
4.6. Supports custom workflows for Indigenous program needs.
4.7. Scalable to multi-program, multi-location deployments.