Purpose
1. Collect structured and timely feedback from students, parents, and staff post-lesson/activity to measure engagement, satisfaction, and program impact.
2. Automate feedback requests and collection to ensure consistent, actionable insights for continuous curriculum improvement.
3. Enable real-time data aggregation for reporting, compliance, and curriculum planning.
4. Reduce manual workload, human error, and feedback gaps by ensuring every participant receives a standardized invitation after each session.
Trigger Conditions
1. Lesson/activity marked as completed in the program schedule.
2. Minimum participant attendance threshold met.
3. End-of-day automated scheduler triggers for activities completed within the prior 24 hours.
4. Manual override by staff for specific sessions.
5. New feedback form version released.
Platform Variants
1. Twilio SMS
- Feature/Setting: "SendMessage" API; configure message template with dynamic fields (e.g., student name, activity) and scheduling based on session end times.
2. SendGrid
- Feature/Setting: "Send Email" API; use dynamic transactional templates, bulk-sending options, and event webhook for feedback submission tracking.
3. Google Forms
- Feature/Setting: "Form Prefill" API; auto-generate personalized form links per student/activity and distribute via email or SMS.
4. Typeform
- Feature/Setting: "Create Response" API; setup auto-generated surveys, send invitations post-session, and retrieve completed responses.
5. SurveyMonkey
- Feature/Setting: "Create Collector" and "Send Invitation" APIs; configure collectors for each activity, automated invitations, and export responses.
6. Microsoft Teams
- Feature/Setting: "Send Message in Channel" API; post feedback links to class Teams channels automatically after sessions.
7. Slack
- Feature/Setting: "chat.postMessage" API; direct message users/parents with feedback survey links and reminders.
8. HubSpot
- Feature/Setting: "Single Send API" in Marketing Emails; send feedback requests using contact segmentation and follow-up automations.
9. Salesforce
- Feature/Setting: "Marketing Cloud Email API"; trigger feedback emails automatically based on event logging in CRM.
10. Mailchimp
- Feature/Setting: "Campaigns" API; automate segmented feedback campaign sends immediately following activity records.
11. ActiveCampaign
- Feature/Setting: "Automation" triggers with API; sequence feedback email sends plus conditional reminders based on completion status.
12. Zoho Survey
- Feature/Setting: "Distribute Survey" API; send personalized survey links using participant details captured from completed sessions.
13. Airtable
- Feature/Setting: "Create Record" API; create feedback collection records per session, triggering automated invitation emails.
14. Jotform
- Feature/Setting: "Form Prefill" and "Invitation" APIs; personalized survey links and scheduled distribution upon activity completion.
15. Pabbly Connect
- Feature/Setting: "Workflow" automation; link session completion events to automated email/SMS triggers with embedded feedback forms.
16. Brevo (formerly Sendinblue)
- Feature/Setting: "Transactional Email" API; personalized feedback emails using dynamic templates, tracked for response rates.
17. WhatsApp Business API
- Feature/Setting: "Send Template Message"; dispatch feedback requests to guardians/parents using approved template after session logs.
18. Google Chat
- Feature/Setting: "Spaces.messages.create" API; post group-level feedback prompts or direct messages to participants.
19. Monday.com
- Feature/Setting: "Automations" and "Update Item" API; mark activities as completed, use triggers to send integrated survey invites.
20. Zapier
- Feature/Setting: "Webhooks by Zapier"; connect scheduling/CRM apps to feedback platforms, automating survey invitations and response syncing.
Benefits
1. Increased response rates through targeted, channel-diverse outreach.
2. Immediate, actionable data routed to program directors and instructors.
3. Minimization of manual administrative effort and reminder fatigue.
4. Enhanced transparency and accountability for curriculum adjustments.
5. Improved communication with parents, building trust in program quality.
6. Seamless integration into existing tech environments without disruption.
7. Meta-analysis capability for recurring curriculum strengths and development needs across sessions.