Program & Workshop CoordinationPurpose
1.2. Automating this ensures timely outreach, aggregation of responses, and archiving for data-driven improvements.
1.3. Enables ongoing, automated analysis and reporting for quality management and marketing collateral in art centers.
Trigger Conditions
2.2. Participant registered attendance marked as complete.
2.3. Predefined timeframe elapsed after event end (e.g., 1 hour or 1 day).
2.4. Automated detection of participant check-out status or digital engagement completion.
Platform Variants
• Feature/Setting: Automate post-event email surveys; Use Mandrill API for transactional feedback requests.
3.2. Typeform
• Feature/Setting: Automator triggers form requests; Embed feedback form link with unique tokens per participant.
3.3. Google Forms
• Feature/Setting: Automated mail merge sending personalized form invitations using Apps Script.
3.4. SurveyMonkey
• Feature/Setting: Automate collector link distribution; API for automated push of participant list to survey invite.
3.5. Twilio SMS
• Feature/Setting: Automated SMS invitation to feedback survey via Twilio Programmable Messaging API.
3.6. Zendesk
• Feature/Setting: Automator triggers satisfaction ticket after event; collects responses into tickets.
3.7. SendGrid
• Feature/Setting: Automated send of HTML survey invitations; Use SendGrid API to personalize and schedule.
3.8. Airtable
• Feature/Setting: Automate addition of feedback entries to custom Airtable base; automate follow-up status.
3.9. HubSpot
• Feature/Setting: Automated workflow to enroll participants in feedback campaign via Conversations API.
3.10. JotForm
• Feature/Setting: Automation of feedback form delivery; API pushes participant data into form pre-fills.
3.11. Slack
• Feature/Setting: Automated Slackbot sends survey link to Slack-connected participants; use Incoming Webhooks.
3.12. Microsoft Power Automate
• Feature/Setting: Automates routing of feedback forms to designated teams or SharePoint lists.
3.13. Intercom
• Feature/Setting: Automator sends automated chat prompt for testimonial upon engagement flag.
3.14. Constant Contact
• Feature/Setting: Automated post-event campaign with dynamic content blocks per participant segment.
3.15. Qualtrics
• Feature/Setting: Automates personalized survey send; uses API for tracking response rates.
3.16. Salesforce
• Feature/Setting: Use Flow Builder to automate feedback survey tasks and logging testimonials.
3.17. WhatsApp Business API
• Feature/Setting: Automated sending of templated feedback requests using official API.
3.18. Zoho CRM
• Feature/Setting: Automates survey workflows; triggers “after event” engagement in CRM with custom modules.
3.19. Eventbrite
• Feature/Setting: Automation sends feedback and testimonial collection emails post-event using webhooks and API.
3.20. Pabbly Connect
• Feature/Setting: Automates feedback flow, linking event conclusion triggers to survey sequence via HTTP modules.
3.21. Trello
• Feature/Setting: Automated creation of feedback cards for every participant; Power-Up with form integration.
3.22. Zoom
• Feature/Setting: Automate post-webinar feedback form send-out via Zoom API meeting ended event trigger.
3.23. Freshdesk
• Feature/Setting: Automated ticket creation from feedback responses; workflow automates escalations for negative input.
3.24. Monday.com
• Feature/Setting: Automates feedback follow-up tasks on participant boards via automation recipes.
3.25. Klaviyo
• Feature/Setting: Automated segmented email survey flows post-event; API logs responses for reporting.
Benefits
4.2. Automated processes standardize data capture, improving analytics and decision-making.
4.3. Automation improves participant experience with timely, personalized requests.
4.4. Automator eliminates manual follow-up, saving coordinator time and resources.
4.5. Automated archival enables easy retrieval of testimonials for marketing and grant proposals.
4.6. Automation integrates with CRM and analytics tools for seamless operational reporting and quality assurance.