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Client document submission and reminders

Purpose (Detailed)

1 Automate client document requests, submissions, and reminders during project startup, ensuring design practitioners collect mandatory forms, ID, and plans efficiently.

2 Designed to automate document workflows required for architectural project management and onboarding, removing manual follow-ups.

3 Centralizes submitted files, validates completeness, tracks outstanding items, and automatedly escalates delays.

4 Provides full audit trails and notification automation supporting compliance and project scheduling.


Trigger Conditions

1 New project record created in project management or CRM system.

2 Architect marks client as “Document Required” or sends onboarding/engagement packet.

3 Document submission deadline reached without upload.

4 Partial submission detected in compliance tracker.

5 Scheduled interval for reminder automation reached.


Platform Variants


1 DocuSign

- Feature/Setting: Envelope Send event; configure webhook to trigger automator when client receives or fails to sign/return.

2 Dropbox

- Feature/Setting: File upload event API; automate folder watching and flag missing client files.

3 Google Drive

- Feature/Setting: File sharing and upload notification API; use automation to assign permissions and track upload status.

4 Adobe Sign

- Feature/Setting: Completed agreement webhook; automates update of client profile and triggers next workflow step.

5 Monday.com

- Feature/Setting: Status/state column change; automate reminders when client document item remains “Pending.”

6 Airtable

- Feature/Setting: Record status field change; automator sends email or SMS for missing documents.

7 Slack

- Feature/Setting: Automated direct message (API chat.postMessage); notifies clients/team of document deadlines.

8 Twilio SMS

- Feature/Setting: Automated SMS reminder (Message API); scheduled or status-triggered for document requests.

9 SendGrid

- Feature/Setting: Transactional Email API; sends templated document submission reminders.

10 Microsoft Teams

- Feature/Setting: Teams webhook or proactive message API; automates document reminders within project channels.

11 Asana

- Feature/Setting: Task due/overdue webhook or API; triggers automated reminders for document tasks.

12 Notion

- Feature/Setting: Database property update; automates email/SMS or push notification for missing items.

13 Zoho CRM

- Feature/Setting: Workflow automation on contact or deal stage; schedules email/SMS reminders to clients.

14 Zapier

- Feature/Setting: Automated integration with document collection platforms; schedules, sends, and tracks reminders.

15 OneDrive

- Feature/Setting: File added/changed webhook; automates updating record and triggers workflow for next document.

16 HubSpot

- Feature/Setting: Lifecycle or custom property change; triggers automation to email clients for pending documents.

17 Trello

- Feature/Setting: Card movement/label-based trigger; automates reminders or escalation for overdue items.

18 SharePoint

- Feature/Setting: Document library change event; automate notification for new/updated/missing documents.

19 Mailgun

- Feature/Setting: Automated scheduled email; used to send customized document chase reminders.

20 Intercom

- Feature/Setting: Automated chat or email message sequence triggered by onboarding progress.

21 ClickUp

- Feature/Setting: Task status automation; automates repeat reminders for client upload requirements.

22 Pipedrive

- Feature/Setting: Stage change or activity due trigger; automate SMS/email reminders and task updates.

23 Smartsheet

- Feature/Setting: Row status or date field triggers; send automatic reminders for overdue submissions.

24 Calendly

- Feature/Setting: Scheduled meeting reminder; automate pre-meeting document request for onboarding.

25 Box

- Feature/Setting: File request automation; sends upload link and monitors completion status.

26 ActiveCampaign

- Feature/Setting: Automation workflow; send email sequences based on onboarding/document milestones.

Benefits

1 Automates repetitive communications, reducing manual effort and improving efficiency in the architecture onboarding process.

2 Automation boosts compliance, ensuring every client submits all required documentation promptly.

3 Minimizes project delays by automatedly reminding clients before deadlines and escalating when necessary.

4 Provides real-time visibility of document status to the project team with automated updates.

5 Enhances client experience by orchestrating clear, timely, and professional communication via automated channels.

6 Automated tracking/auditing fulfills regulatory requirements and optimizes internal workflows in design practitioner practices.

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