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Automatic change request logging and approval workflows

Purpose

1.1. Ensure all engineering change requests are systematically captured, tracked, routed for approval, and actioned in aeronautical project environments.
1.2. Automate notifications, status monitoring, approvals, and audit trails needed for compliance and quality in engineering workflows.
1.3. Integrate disparate project, document, and communication platforms for seamless change management and traceability.
1.4. Minimize manual entry, reduce delays, and prevent lost or unapproved modifications in sensitive projects.

Trigger Conditions

2.1. New change request form submitted (e.g. via web form, app, or email).
2.2. Change to project design file detected in document management system.
2.3. Project manager or team lead submits a change via chat, ticketing tool, or project board.
2.4. Project phase status updated requiring change request re-evaluation.

Platform Variants


3.1. Jira
• REST API: Configure webhook on “Create Issue” of type “Change Request”, trigger workflow to log, assign, and notify.
3.2. ServiceNow
• Change Management API: Use “POST /api/now/table/change_request” for automatic entry creation and “PATCH” for status updates and approvals.
3.3. Microsoft Teams
• Incoming Webhook: Monitor change request channel and automate adaptive card posting for approvals.
3.4. Slack
• Workflow Builder + API: Capture /change-request submissions, trigger Bot to send forms and log to project system.
3.5. Trello
• Power-Up Automation: Trigger Board card creation on change requests, move through approval lists, and notify stakeholders.
3.6. Monday.com
• Integrations: On change request form submit, auto-create item, assign reviewers, notify via in-app and email.
3.7. Smartsheet
• Automated Workflows: Configure sheet change trigger to request approval, lock rows, and email next approver.
3.8. Asana
• Rules & API: Trigger workflow on “Task Added” with custom field “Change Request”, set approver, and move status.
3.9. SharePoint
• Power Automate Flow: On document library change, log request, and send approval email to designated group.
3.10. SAP
• SAP Workflow Service: Initiate workflow from change request record, route to engineering leads, log via audit trail.
3.11. Salesforce
• Process Builder/Flow: Auto-log and route Engineering Change Requests from Case or object updates.
3.12. Google Forms + Sheets
• Apps Script Trigger: On form submit, auto-log in Sheets, email reviewers, and update status cell.
3.13. DocuSign
• eSignature API: Auto-route change request documents, capture sign-offs, and save PDFs to repository.
3.14. Box
• Webhooks + API: On file upload/change in “Engineering Projects”, trigger change log and approval routing.
3.15. Zendesk
• Triggers & API: New ticket tagged “Change Request” triggers field updates, approval macros, and external logging.
3.16. ClickUp
• Automation: Create task on form submission, set custom status, and auto-assign based on project mapping.
3.17. Wrike
• Request Forms: Auto-create task, assign dynamic approval chains, attach documentation, and notify stakeholders.
3.18. Basecamp
• API + Notifications: Log message with change details, @mention leads, track comments for approval step.
3.19. Notion
• API + Button: New change request entry triggers workflow database update, links to approval page, notifies group.
3.20. Freshservice
• Workflow Automator: Auto-log engineering requests, assign ticket to approvals group, update status post-action.

Benefits

4.1. Zero manual data re-entry, reduced administrative delays.
4.2. Unified, real-time tracking of all active and approved changes.
4.3. Full audit trails support industry compliance needs.
4.4. Automated stakeholder notification and escalations on missed approvals or deadlines.
4.5. Minimized project risks from unauthorized or undocumented changes.
4.6. Improved project visibility, communication, and documentation efficiency.

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