Project & Workflow ManagementPurpose
1.2 Automates real-time adjustments in route plans based on cancellations, urgent requests, or traffic data.
1.3 Automator orchestrates the dispatch, job allocation, and notifications for all field staff involved in environmental asbestos inspections.
1.4 Enables an automated overview of all daily, weekly, and monthly routes for robust workflow management and compliance monitoring.
Trigger Conditions
2.2 Cancellation, modification, or urgent new booking is received.
2.3 Scheduled date/time for daily route optimization batch is reached.
2.4 Manual trigger from dispatch supervisor to re-route or optimize routes.
2.5 Connectivity to live traffic API signals significant route delays.
Platform Variants
• Feature/Setting: Directions API & Distance Matrix API — automate real-time, multi-point optimized routing; configure with API key and waypoints.
3.2 Microsoft Bing Maps
• Feature/Setting: Route API — automate batch processing of job sites; configure travel mode and optimization type.
3.3 Mapbox
• Feature/Setting: Optimization API — configure input with jobs, vehicles, and respect time windows to automate best-fit assignment.
3.4 HERE Technologies
• Feature/Setting: Routing API — automate route calculation; use live traffic data and input site coordinates for automatable route outputs.
3.5 TomTom
• Feature/Setting: Routing API — automatedly suggests alternate routes when disruptions detected; configure API key and waypoints.
3.6 Salesforce Field Service
• Feature/Setting: Scheduling Engine — automate dynamic work order dispatch and technician scheduling.
3.7 Zoho Creator
• Feature/Setting: Map Reports and Deluge Script — automate plotting, optimize routes by distance or time.
3.8 ArcGIS Online
• Feature/Setting: Network Analyst Extension — automate advanced routing with constraints like technician skill set and shift hours.
3.9 ServiceNow Field Service
• Feature/Setting: Work Order Routing Rules — automatedly assign optimal field tech and travel order.
3.10 Oracle Field Service Cloud
• Feature/Setting: Predictive Routing — automate route and appointment allocation with live data.
3.11 SAP Field Service Management
• Feature/Setting: Smart Routing — automate and automate route schedule based on technician location, skills, and job urgency.
3.12 Smartsheet
• Feature/Setting: Automated Workflows — integrate API for route schedule creation; view assignments in sheets.
3.13 ClickSoftware (Now Salesforce)
• Feature/Setting: Street-Level Routing — automate optimized travel plans with customer updates.
3.14 Microsoft Power Automate
• Feature/Setting: Flow for API calls — automate triggering external mapping API to generate optimal route lists.
3.15 WorkWave Route Manager
• Feature/Setting: Live Optimization — automate scheduling and re-optimization with drag-and-drop map view.
3.16 Onfleet
• Feature/Setting: API Dispatch — automate driver assignment and optimized stops; live track updates.
3.17 OptimoRoute
• Feature/Setting: Task Automation — automate optimizing field visits for multiple technicians.
3.18 Routific
• Feature/Setting: API for Automated Route Optimization — configure with daily upload/trigger of visit sites.
3.19 Route4Me
• Feature/Setting: Dynamic Optimization API — automate scheduling and re-routing based on current traffic and site data.
3.20 FieldAware
• Feature/Setting: Smart Scheduling — automate field team assignment and optimized automation of routes.
3.21 Geopointe
• Feature/Setting: Route Planner — automate route creation and adjust visits based on client cancellations.
3.22 Dispatch Science
• Feature/Setting: Automated Dispatch AI — automate instant fleet dispatch and dynamical rerouting.
Benefits
4.2 Reduces operational overhead through automation of complex route calculations.
4.3 Enables automated notifications and updates for customers and field staff.
4.4 Enhances customer satisfaction by automatedly minimizing delays and late arrivals.
4.5 Provides scalable, automatable workflows to accommodate fluctuating job volumes.
4.6 Improves compliance with service level agreements using real-time, automated routing adjustments.
4.7 Leverages automation for data-driven insights, performance analytics, and optimization.
4.8 Automates record keeping for audits and compliance in environmental projects.