Purpose
1.2. Enhance community engagement, reduce incident escalation risk, and ensure timely public response by delivering concise and actionable alerts.
1.3. Centralize data from animal control, health authorities, and field teams to provide geographically targeted, compliant, and actionable outreach.
Trigger Conditions
2.2. Automatic alert on confirmed positive cases by animal health labs.
2.3. Scheduled updates for ongoing incidents.
2.4. Changes in alert status (e.g., outbreak contained, new area affected).
Platform Variants
3.1. Twilio SMS
• Feature: Messaging API; configure trigger to send SMS upon incident detection.
• Setting: Phone numbers, alert templates, webhook trigger on status change.
3.2. SendGrid
• Feature: Email API; configure to auto-send outbreak notices to contact lists.
• Setting: API key, email templates, dynamic address lists.
3.3. Slack
• Feature: Incoming Webhooks; push incident notification to local safety channels.
• Setting: Webhook URLs, automated incident formatting.
3.4. Microsoft Teams
• Feature: Connector/Webhook; alert municipal channels about outbreak.
• Setting: Channel endpoint, adaptive card templates.
3.5. Facebook Pages
• Feature: Publishing API; auto-post alerts to community pages.
• Setting: Page tokens, message formatting, photo attachment.
3.6. Twitter/X
• Feature: Tweet API; post incident tweets tagging local hashtags.
• Setting: Bot credentials, geotagging, incident summary builder.
3.7. Everbridge
• Feature: Mass Notification API; geo-targeted voice/SMS/email broadcast.
• Setting: Alert templates, mapping, priority levels.
3.8. Webhook (Generic for Citizen Alert Apps)
• Feature: Custom outbound webhook for real-time push to third-party apps.
• Setting: Endpoint configuration, JSON data mapping.
3.9. Salesforce
• Feature: Workflow Automation/Process Builder; trigger tasks and email to contacts.
• Setting: Incident type workflow, target groups.
3.10. Mailchimp
• Feature: Campaign API; automate newsletter-style alerts.
• Setting: Signup segmenting, dynamic campaign creation.
3.11. Google Maps Platform
• Feature: Map Embed/Markers API; visualize outbreak areas in alerts.
• Setting: Pin locations, map embed, custom overlays.
3.12. WhatsApp Business API
• Feature: Message templates; auto-broadcast urgent updates to subscribers.
• Setting: Opt-in list management, media attachment links.
3.13. Telegram
• Feature: Bot API; send broadcast messages to public or private groups.
• Setting: Bot token, chat IDs, message schedules.
3.14. PagerDuty
• Feature: Event API; trigger internal escalation or response teams.
• Setting: Integration key, alert routing.
3.15. Google Forms
• Feature: Auto-response email on submission of animal sighting forms.
• Setting: Email triggers, conditional alerts.
3.16. Zapier
• Feature: Multi-app workflow triggers; automate notifications across platforms.
• Setting: Connect incident data to multiple alert services.
3.17. Discord
• Feature: Incoming Webhook; push to community servers.
• Setting: Webhook URL, role mention triggers.
3.18. CivicReady
• Feature: Community notification system; mass alert by call or message.
• Setting: Contact databases, incident types.
3.19. Smartsheet
• Feature: Automated workflows for tracking incidents and triggering alerts.
• Setting: Notification rules, incident report sheets.
3.20. SharePoint
• Feature: News publishing and alerts; automate creation of incident posts.
• Setting: Auto-post, target groups, expiry scheduled.
Benefits
4.2. Targeted notifications reduce unnecessary panic, focusing on affected zones.
4.3. Streamlined workflows decrease manual intervention and administrative lag.
4.4. Improved public trust through transparency and rapid authoritative updates.
4.5. Lower risk of animal-related health crises through proactive containment support.