Prayer request assignment and tracking

Purpose

1.1. Automate intake, assignment, routing, status tracking, and reporting for prayer requests submitted by congregants or external parties.
1.2. Enable automated assignment of prayer requests to clergy, church leaders, or prayer teams specific to submitted topic or urgency.
1.3. Facilitate automated responses, progress updates, and automated reminders to assignees and requestors.
1.4. Centralize automated storage, retrieval, analytics, and archiving of prayer requests for historical and spiritual support tracking.

Trigger Conditions

2.1. Automating when a new prayer request form is submitted online or via app.
2.2. Automate upon receipt of prayer request emails or SMS messages.
2.3. Trigger automation by incoming phone call voicemails containing requests.
2.4. Automate when requests are submitted via social media DM or messenger bots.
2.5. Automate from church kiosk or physical form scanned and digitized.

Platform Variants

3.1. Google Forms
• Feature/Setting: Form submit trigger; webhook to automator for intake automation.
3.2. Microsoft Power Automate
• Feature/Setting: “When a new response is submitted” in Microsoft Forms; automates assignment via Teams.
3.3. Twilio Programmable SMS
• Feature/Setting: SMS receive webhook; forwards to automator for automated parsing and assignment.
3.4. SendGrid
• Feature/Setting: Inbound Parse Webhook; automate routing and storing emailed requests.
3.5. Slack
• Feature/Setting: Slack slash command; prayer request sent to channel for automated team picking.
3.6. Stripe Data Connections
• Feature/Setting: Webhook trigger when donation/memo contains prayer intent; automates to prayer list.
3.7. Salesforce Service Cloud
• Feature/Setting: Case creation API; automatedly assigns “prayer request” case to queues or volunteers.
3.8. Zoho Creator
• Feature/Setting: Form submission workflow automation to assign and notify prayer coordinators.
3.9. HubSpot
• Feature/Setting: Workflows trigger on form/email, automating stage change and notifications.
3.10. Airtable
• Feature/Setting: Automations from new base record; assignators distribute prayer needs.
3.11. Zapier
• Feature/Setting: Multi-step, conditional automations linking form inputs to email/SMS/chat.
3.12. WhatsApp Business API
• Feature/Setting: Automated receipt and reply to prayer requests via message templates.
3.13. Google Sheets
• Feature/Setting: On-new-row Google Apps Script; automate notifications and assignments.
3.14. Mailgun
• Feature/Setting: Routes inbound prayer emails with automatons to relevant responders.
3.15. Microsoft Outlook
• Feature/Setting: Rules or Power Automate flows; automates category and assignment on receipt.
3.16. Facebook Messenger Platform
• Feature/Setting: Automated bot triggers new prayer intention, sends to group chat.
3.17. Telegram Bot API
• Feature/Setting: Automated intake via /pray command and distributed by automator.
3.18. JotForm
• Feature/Setting: Webhook or email on form submit; automated feeding into assignment system.
3.19. Monday.com
• Feature/Setting: Item created trigger; status and owner automations track and alert.
3.20. Calendly
• Feature/Setting: Custom questions trigger automating follow-ups or group prayer calendar entries.
3.21. Asana
• Feature/Setting: Automated task creation per prayer request, assigned based on tags/priority.
3.22. Pipedrive
• Feature/Setting: New deal automation; automated follow-ups as spiritual care tasks.

Benefits

4.1. Ensures no prayer request is lost via end-to-end automating and automated escalation.
4.2. Accelerates response times by routing and automated reminders.
4.3. Automates assignment matching spiritual needs with team capability or urgency.
4.4. Provides auditable, automated tracking and reporting for transparency and improvement.
4.5. Increases engagement through automated status updates and encouragement.